Guest Check-in Staff

Guest Check-in Staff
Company: Style Netbox
Location: Houston, TX  
Schedule: Monday to Friday, 8-hour shifts
Salary: $26 – $30 per hour

About Us

At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.

Job Description

We are seeking a friendly and detail-oriented Guest Check-in Staff member to join our hospitality team. In this role, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere as you manage the check-in process. You will be responsible for ensuring a smooth arrival experience, helping guests with inquiries, and providing essential information about our services and facilities.

Responsibilities

• Greet and welcome guests upon arrival with a friendly demeanor.


• Efficiently manage the check-in process, ensuring accurate data entry.


• Provide guests with essential information about hotel amenities and local attractions.


• Handle guest inquiries and requests promptly and effectively.


• Coordinate with housekeeping and maintenance to ensure rooms are ready for check-in.


• Assist with processing payments and resolving billing issues as needed.

Qualifications

• Previous experience in a customer service or hospitality role is preferred.


• Strong communication and interpersonal skills to engage with guests effectively.


• Proficiency in using hotel management software and basic computer applications.


• Ability to work flexible hours, including weekends and holidays.


• Attention to detail and strong organizational skills to manage multiple tasks efficiently.


• A friendly and approachable demeanor, with a passion for helping guests.

Benefits

• Competitive hourly rate of $26 – $30.


• Opportunities for career growth and professional development.


• Supportive and collaborative work environment.


• Paid training and skill development programs.


• Monday to Friday schedule with weekends off.