Guest Consultant

Description

AMV Holdings, LLC is part of the vapor and e-cigarette industry. Our company manages over 100 retail locations across the United States. Our brands include KURE, Madvapes, Alohma, and MAXX Electronic Cigarettes. We are committed to providing customer service excellence and strive to be among the best in the industry.

Job Description:

AMV Holdings, LLC is seeking a Retail Sales Associate to become an integral part of our team! You will be responsible for making recommendations, selling products, and providing product knowledge to our guests.

Responsibilities:

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure the product is in stock
• Operate POS system and cash drawer in order to process transactions; handle money, prepare deposits, and count drawer down each day
• Investigate and resolve customer complaints
• Perform daily cleaning to ensure the store remains appealing and welcoming
• Flexibility to work at other locations in the area as needed
• Managing high-Demand situations while enhancing decision-making quality
• Maintaining a positive and results-driven mindset to ensure optimal performance
• Effectively resolving customer concerns with diplomacy and composure 
• Demonstrating a proactive commitment to personal and professional development to advance within the company

Requirements

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Demonstrating a strong ability to foster a dynamic and energetic work environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Strong negotiation skills
• Knowledge of basic cash handling procedures
• Basic Math Skills

Job Types: Full-time (2 positions open), Part-time (1 position open)