Guest Experience Ambassador

Hoffman’s Chocolates Winter Wonderland at Flamingo Gardens

Join Hoffman’s Chocolates for a limited-time opportunity at Winter Wonderland—a magical holiday celebration at Flamingo Gardens featuring thousands of twinkling lights and sweet treats! We’re seeking enthusiastic, guest-focused individuals to represent Hoffman’s Chocolates in our Pop-Up Shop and Sweet Ride ice cream truck. As a Guest Experience Ambassador, you’ll help create memorable moments for every visitor while embodying our commitment to exceptional service.

Event Details

Location: Flamingo Gardens (3750 S Flamingo Rd, Davie, FL 33330)

Dates: Nightly between November 21- December 30 (Exceptions: Thanksgiving, Christmas Eve, Christmas Day)

Average Shift Time: 4:30pm - 9:30pm  

Key Responsibilities

• Deliver an engaging, high-quality guest experience.
• Represent Hoffman’s brand and values with professionalism.
• Ensure food safety, cleanliness, and overall operational standards.
• Follow cash handling and POS procedures accurately.
• Communicate clearly with guests and team leadership.
• Complete assigned duties with efficiency and attention to detail.

Ideal Candidate Profile

• Passionate about chocolate, sweets, and customer service.
• Positive team player with strong interpersonal skills.
• Enthusiastic retail associate with a focus on sales and guest engagement 
• Dependable, responsible, and receptive to feedback.
• Motivated to create memorable experiences and contribute to a collaborative team environment.

Requirements

• Must be 18 years of age or older.
• Detail-oriented with a commitment to quality.
• Available to work at least 14 event nights.
• Proficient in operating a POS/register system.
• Able to stand, walk, and interact with guests for extended periods.
• Capable of lifting up to 25 lbs independently and up to 50 lbs with assistance.

Benefits

• 30% Employee Discount
• Access to Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• Employee Assistance Program 

Learn More At:

Hoffman's Website: www.hoffmans.com

Facebook: www.facebook.com/hoffmanschocolate

Twitter: www.twitter.com/hoffmanschoc

Instagram: @hoffmanschocolate 

More Details about Hoffman's Chocolates Winter Wonderland at Flamingo Gardens can be found at https://flamingogardens.org/winter-wonderland/