Guest Experience Concierge - Front Desk Agent

Company : Troon

Job Type : Full Time

Davenport, Florida

Job Description - Guest Experience Concierge - Front Desk Agent

The Oasis Club at ChampionsGate is excited to announce the exceptional career opportunity of Concierge. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Concierge:

Serves as a local information source for guests.

Provides information about special events within the resort and the surrounding area.

Maintains adequate supply of brochure rack items in a clean, well-organized manner.

Answers all incoming calls to the guest service desk.

Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.

Assists guests with questions and concerns, makes suggestions and identifies possible solutions.

Incorporates safe work practices in job performance.

Performs other duties as required.

Minimum Qualifications for the Concierge:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

Regular and reliable attendance.

pen availability for days, nights, and weekends.

Extra Information:

Must be able to work weekends & holidays

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Guest Experience Concierge - Front Desk Agent

Job Description - Guest Experience Concierge - Front Desk Agent

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