Guest Experience Coordinator

Winvian Farm is a luxury Relais & Chateaux resort located in the Litchfield Hills. Our staff is dedicated to exceptional guest service above all else. We are looking for a Guest Experience Coordinator to join our front of house team!

You will play an important role in helping provide our guests with extraordinary service and unforgettable experiences. 

Some key responsibilities include:  

• Taking hotel reservations in a courteous, friendly & professional manner
• Handling guest requests promptly 
• Coordinating on-site & local area activities
• Assisting the front of house team when needed.

Job Type: Full-time

Salary: Starting at $17.00 per hour depending on experience.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Employee Assistance Program

• The regular shift for this position will be Wednesday – Friday 9:00am to 5:00pm and Saturday & Sunday 8:00am – 4:00pm.
• The right candidate will have excellent communication skills and a strong knowledge of the local area and its activities. 
• We are looking for a proactive person with a friendly, genuine and outgoing personality.
• Candidate needs to be at least 21 years old with a valid driver's license. REQUIRED
• 1-2 years of hospitality experience is preferred.