Guest Experience Director - Union CLT

This full-time position is based out of the Charlotte, NC, office and is not eligible for remote work.

About Us:

At Union, we exist for one thing – to unite people with purpose by helping them know God, find freedom, discover purpose, and make a difference. We are Spirit-led, enjoyable, generous, purpose-driven, and excellent. That has been our goal for over 20 years and has guided us every single day. We are one church meeting in 8 different locations and while we're amazed by what God is doing, we aren’t stopping here. What happens next will be beyond what we can imagine. Our vision has always been to impact lives by making church as accessible as possible to as many people as possible.  That’s why leading people isn’t just an expectation; it’s a necessity.  It’s a cornerstone of our culture. It’s why we’re always seeking leaders—leaders like you—to bring your skills to Union. We want to help you become the person God made you to be. 

More about our story 

More about our beliefs 

More about Pastor Stephen & Pastor Zai Chandler 

As a Guest Experience Director, you'll recruit, equip, and pastor Campus Dream Team Coordinators and Team Leaders in reaching their full potential. You'll get to create, establish and maintain campus-specific and global strategies as the team grows to ensure culture and vision of Union Church is preserved all while keeping up with the church calendar and tempo.

RESPONSIBILITIES

• You’ll assist in the overall leadership of the campus, invest and develop volunteer leaders and teams, who ensure all worship experiences are carried out with excellence.


• You’ll oversee the following teams: host, greeters, parking, safety, prayer, stewardship, and events
  
  
  

MUST-HAVES

• High-level communication and relational strengths


• Ability to make sound, critical decisions under pressure


• Analytical thinking and solution-oriented


• Great attention to detail and time-management skills

ADDITIONAL MUST-HAVES

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  • Bachelor’s degree in related field (or relevant work experience) 
  
  
  • 3-5 years of work experience in field
  
  
  • 3-5 years of experience leading teams of diverse skillsets
  
  
  
  

NICE-TO-HAVES

• Management experience


• Experience working or high-level volunteering for a church/non-profit


• Proficient in Google Drive Suite

ADDITIONAL EXPECTATIONS

• Flexible schedule. (Workweek is Sunday-Thursday. Frequent night and weekend availability will be requested) 

• Ability to lift 50 pounds.  

• Ability to stand for 30 minutes. 

For full consideration, please include all required parts of the application, including resume/work history, cover letter, minimum salary requirement, and a minimum of three (3) professional references.

Benefits & Compensation 

Union Church offers a generous compensation package. The salary for this position is commensurate with experience. In addition to the total compensation package, Union Church staff receive medical, dental, and vision insurance, short- and long-term disability, life insurance, 403(b) retirement plan, paid time off (PTO), and paid holiday days.

Our Beliefs, Culture, and Commitment to Diversity 

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  • At Union Church, every staff member is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Union Church’s beliefs as a minister during the selection process for all staff positions. An essential function within every position held by a staff member Union Church is to uphold and represent the beliefs of Union Church. Learn more about what we believe at Union Church.
  
  
  • While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.