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Guest Service Agent | Homewood Suites| Franklin Tennessee

icon building Company : Pm New
icon briefcase Job Type : Full Time
icon geo-alt 2225 E Mcewen Dr, Franklin

Job Description - Guest Service Agent | Homewood Suites| Franklin Tennessee


  • Front Desk Operations: Registering guests, issuing room keys, and managing check-out procedures, often using specialized property management systems.

  • Guest Relations: Greeting guests, responding to inquiries, and resolving complaints promptly to ensure satisfaction.

  • Communication: Acting as a liaison between guests and departments like Housekeeping and Maintenance.

  • Administration: Handling cash and credit card transactions, managing billing, and maintaining accurate records.

  • Safety & Security: Ensuring guest privacy, maintaining a secure, clean, and organized front desk area.

Original job Guest Service Agent | Homewood Suites| Franklin Tennessee posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Pm New

We know hotels. We’re innovators, entrepreneurs, curators, and collaborators. We’re inspired to create and driven to optimize performance.

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