Guest Service Rep

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Summary:

Provides a welcoming and resourceful presence as the first contact for patients, families, friends, and visitors at the front desk of the hospital. Requires outstanding communication and problem-solving skills, exceptional knowledge of the hospital’s mission and values as well as a passion for excellence. Displays a high energy, can-do attitude in a highly visible position requiring a professional presence providing high qualify of Customer Service! Computer and phone use will be required.

Why Trinity Health?

Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country.

Work Today, Get Paid Tomorrow! Now Offering Daily Pay Options

All hours and shifts available with flexible scheduling.

Competitive pay

Paid time off and comprehensive benefit package that starts day one

Benefits on day 1, no waiting period

Retirement programs with employer match

Student loan forgiveness services for staff and their family

18 Days of PTO your first year, 6 paid Holidays

25% discount with Sprint, Verizon, or AT&T

Qualifications:

Minimum: High school diploma or equivalent – plus – additional course work at the college level.

Preferred: Associates degree in business or related field.

Minimum: Two years guest/customer services experience

What attributes are needed for this position:

Ability to work w/interruptions while maintaining an excellent customer focus.

Organizational and multi-tasking skills. Attentive to detail.

Demonstrated experience with Microsoft office products (word processing, spreadsheets, database, and presentation software).

Professional presence and vocabulary.

Pleasant and helpful demeanor.

Interpersonal and positive. Self directed and ability to exercise independent judgment. Team player.

Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

In return for your talents, we offer:

Competitive salary, paid time off, 403B retirement savings, and health, vision, dental benefits starting on Day 1- no waiting period

Colleague Referral Program to earn cash and prizes

Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country

Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran