Guest Service Representative

Company : Nothing Bundt Cakes

Job Type : Full Time

Houston, Tx 77096

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Guest Service Representative

Benefits:

Employee discounts

Opportunity for advancement

Training & development

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

Joy Creator serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Joy Creator assist the Crafting department, perform light cleaning, and some clerical duties.

Compensation:

The Joy Creator will earn at least $10.50 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks.

Responsibilities may include but are not limited to:

Abides by all NbC policies and procedures

Upholds NbC's image and brand

Keeps case in retail area stocked with Bundtlets, 8”, and 10” cakes, and back-up sample trays

Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays

Folds cake boxes

Introduces walk-in guests to our bakery and provides guest tour presentations

Assists guests with walk-in orders while using creative celebration solutions

Suggests balloon sales, appropriate retail items, and up-sells with candles and cards

Assists phone guests by placing incoming orders

Acts as last line of defense for ensuring brand standards are met

Operates point of sale (POS) system with accuracy and efficiency

Gathers guest email addresses

Maintains a strong knowledge of NbC's products, prices, and promotions

Keeps retail area clean, swept, and neatly merchandised

Dusts all retail surfaces, including all counter tops, and POS stations

Performs duties assigned by Crafting department such as fluffing bows and making design pieces

Assists other departments as necessary

Candidates must be able to lift 50 pounds.

We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally.

We can’t wait to meet you!

Compensation: $10.50 per hour

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes^® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes^®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

California Applicant Privacy Policy

Original job Guest Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Guest Service Representative Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Guest Service Representative Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Guest Service Representative

Job Description - Guest Service Representative

Join Our Growing Family

Similar Guest Service Representative Jobs in the US

Mobile Apps