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Guest Service Representative

Job Description - Guest Service Representative



Are you a people pleaser with an energetic personality and a passion for delivering top-notch customer service?


Do you love creating memorable experiences for guests and making them feel at home? If so, we want YOU to join our Guest Service Team at Fairfield by Marriott!


What You’ll Do:


Greet guests with a warm, welcoming attitude
Assist with check-ins, check-outs, and reservations
Provide local recommendations and ensure guest satisfaction
Handle inquiries and resolve concerns with a smile
Work in a fast-paced environment while maintaining a positive attitude


What We’re Looking For:


Outgoing, friendly, and customer-focused personality
Excellent communication and problem-solving skills
Ability to multitask and stay organized under pressure
A team player who thrives in a hospitality setting
Previous hotel or customer service experience is a plus, but not required—we’ll train the right person!


Why You’ll Love Working With Us:


Competitive pay & benefits
Flexible scheduling
Discounts on hotel stays
Growth opportunities within the company
A fun, supportive, and dynamic work environment


If you’re ready to bring your positive energy to our team and create unforgettable guest experiences, apply today! We can’t wait to meet you!




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