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Guest Service Representative - Substitute

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Job Description - Guest Service Representative - Substitute

Join Our Team as a Substitute Guest Service Representative at Tricoci University!

About Tricoci University:
At Tricoci University of Beauty Culture, we are dedicated to providing high-quality beauty education and exceptional service to our students and guests. Our focus is on creating a nurturing environment that fosters both learning and personal growth.

Position Overview:
As a Substitute Guest Service Representative, you will play a crucial role in ensuring that our guests and students receive outstanding service during peak times and staff shortages. Your proactive approach and exceptional interpersonal skills will help create a welcoming atmosphere at our campus.

Key Responsibilities:

  • Greet and assist guests and students with a warm and professional demeanor.
  • Handle incoming phone calls and provide accurate information about our programs and services.
  • Schedule and confirm appointments for beauty treatments and consultations.
  • Maintain accurate records of guest interactions and service appointments.
  • Address guest inquiries and concerns promptly and with care.
  • Collaborate effectively with team members to support smooth operations.
  • Perform administrative tasks as needed to enhance the guest experience.

Why Work With Us?

  • Be part of a respected institution focused on beauty education and student success.
  • Experience a supportive work environment that values collaboration and teamwork.
  • Flexible scheduling options that can accommodate your availability.
  • Opportunities for professional and personal growth within the beauty industry.
  • Employee discounts on beauty services and products.
  • Day and Evening Shifts Available

Qualifications:

  • High school diploma or equivalent; coursework in hospitality or customer service is a plus.
  • Previous experience in customer service or a similar role is preferred.
  • Strong communication skills and a friendly, approachable attitude.
  • Excellent organizational skills and the ability to multitask.
  • Proficiency in Microsoft Office Suite; experience with CRM software is beneficial.
  • A positive demeanor and a strong dedication to providing exceptional customer service.
  • Availability for flexible scheduling, including weekdays, evenings, and weekends.
  • Generous Paid Time Off
  • 401K Plan
  • Access to Continuing Education Units (CEU) Classes
  • Complimentary Services at our Student Clinic
  • Product Discounts
  • Opportunities for Career Advancement
  • A Rewarding and Dynamic Work Environment

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.  

Job Description may be written with the assistance AI

Original job Guest Service Representative - Substitute posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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