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Guest Service Representative - Substitute

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Job Description - Guest Service Representative - Substitute

Join Tricoci University as a Guest Service Representative - Substitute!

About Tricoci University:
Tricoci University of Beauty Culture is renowned for providing top-quality beauty education and fostering a supportive learning environment. We are committed to helping students achieve their professional goals while offering exceptional customer service to all visitors.

Position Overview:
As a Substitute Guest Service Representative, you will provide essential coverage by delivering outstanding service to guests and students during periods of staff absence or increased demand. You will serve as a key point of contact, ensuring smooth and efficient operations for the university's front desk during your shifts.

Key Responsibilities:

  • Greet and assist guests and students in a friendly and professional manner.
  • Handle incoming calls and respond to inquiries about programs, services, and appointments.
  • Schedule appointments and maintain accurate records of guest interactions.
  • Address concerns or feedback from guests promptly and effectively.
  • Collaborate with team members to maintain a positive and organized work environment.
  • Support administrative duties as required to facilitate university operations.

Why Work With Us?

  • Work with a respected institution focused on excellence in beauty education.
  • Enjoy a collaborative and supportive team culture.
  • Flexible scheduling accommodating various availability.
  • Opportunities for professional growth and development.
  • Employee discounts on beauty services and products.

Qualifications:

  • High school diploma or equivalent; additional education in customer service or hospitality preferred.
  • Experience in customer service or front desk roles is advantageous.
  • Strong verbal and written communication skills.
  • Excellent organizational skills with the ability to multitask efficiently.
  • Proficiency with Microsoft Office and basic computer skills; familiarity with CRM systems is a plus.
  • Positive attitude and flexibility to adapt to varying schedules.
  • Availability to work as a substitute including weekdays, evenings, or weekends as needed.
  • Generous Paid Time Off
  • 401K Plan
  • Access to Continuing Education Units (CEU) Classes
  • Complimentary Services at our Student Clinic
  • Product Discounts
  • Opportunities for Career Advancement
  • A Rewarding and Dynamic Work Environment

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.  

Job Description may be written with the assistance AI

Original job Guest Service Representative - Substitute posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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