Guest Services

Guest Services

• Greet guests promptly and professionally upon arrival
• Check in guests for go-karts, duckpin bowling, and arcade packages
• Answer questions about pricing, promotions, events, and membership options
• Operate the POS system to process payments and bookings
• Sell gift cards, game cards, and merchandise
• Answer phones and assist with party or group function inquiries
• Maintain a clean and organized front desk and entry area
• Communicate with other departments to ensure smooth guest flow

• Friendly, outgoing, and guest-focused attitude
• Comfortable using computers and POS systems
• Strong multitasking and problem-solving skills
• Able to stand for long periods and work in a high-traffic environment
• Evening, weekend, and holiday availability required
• Prior front desk, cashier, or hospitality experience is a plus