Activate JobCopilot
Wage: $59,840/year + DOE + DOQ
Hours: Monday - Friday (variable hours)
Benefits: Employer Paid Healthcare, Vision, and Dental Insurance. Flexible Spending Account, Employee Assistance Program, discounted gym membership, 6 weeks of PTO per year, and much more!
Qualifications:
- High School diploma or GED strongly preferred but not required.
- 2+ years of social services experience; and/or equivalent combination of education and experience preferred but not required.
- Familiarity with Homeless Management Information System (HMIS)
- 3+ years of supervision is preferred.
- Knowledge of and experience in using trauma-informed care principles required.
- Demonstrated experience in mediation between persons exhibiting escalated behavior required.
- Must have valid Oregon Driver's license; must have been a licensed driver for at least 2 years; must have a driving record that permits coverage under C@P’s company insurance.
Essential Job Duties Include (But Not Limited To):
- Meet with case managers weekly to review care plans and participant progress. Help case managers implement and build care plans by identifying action steps and resources.
- Establish and implement training for case managers in both individual and group settings.
- Help oversee the implementation of action plans, transition plans and assist team members in reviewing actions plans with participants to address lack of engagement and/or concerns of participant behavior.
- Assist in the onboarding process of case management staff including sending out required training, tracking completed onboarding steps, and following up with staff to complete any missing tasks related to onboarding.
- Ensure that Case Managers meet job expectations and requirements.
- Ensure that case managers and peer support participate in ongoing review of case notes via activate care, and Health systems navigator (HSN) case notes via activate care.
- Attend required training and learn policies and procedures for shelter operations.
- Ensure oversight of C@P service requests submitted by case managers and peer support. This may include but is not limited to; transportation requests, HSN referrals, benevolence requests, outreach referrals, etc.
- Develop relationships with shelter staff and participants.
- Communicate and work closely with the Shelter Manager and Support Services Assistant Manager to ensure transition plans are implemented in a timely manner.
- Provide calm, decisive leadership to team members while on shift.
- Help facilitate coverage when on shift.
- Communicate participant or safety concerns proactively with the Shelter Manager.
- Communicate updates to Shelter Manager and Support Services Assistant Manager.
- Be the first point of contact for community partners and service providers coming on site. Assist shift leads when emergency services are on site. Carry out shelter protocols and emergency procedures in the event of an incident.
- Ensuring that Pass downs are reviewed on daily basis to help support shelter staff in addressing participant concerns.
- Responsible for communicating updates to their shift team during transition times.
- Post relevant updates to homebase and the pass down log.
- Use trauma-informed care principles when interacting with staff and participants.
- Collect, review, and respond to participant grievances and follow up with the Shelter Manager.
- Develop relationships with shelter staff and participants.
- Collaborate with Salem Housing Authority, ARCHES, and other service providers to help strengthen partnerships between providers and case managers.
- Cover case management and shelter staff shifts as needed.
- Support Case Managers with their ability to make referrals for participants regarding drug and alcohol treatment, domestic violence services, and health services as needed.
- Support Case Managers with their ability to assist clients in obtaining a birth certificate, ID, free phone, transportation vouchers, Oregon Health Plan, and other resources as needed.
- Attending required training, team meetings, and learn policies and procedures for CAP operations.
- Review and answer questions from participants about the participant agreement.
- Clarifying site expectations and standards to participants and staff.
- Conduct intakes for incoming participants as well as exit interviews.
- Assign participants to Case Managers based on availability.
- Oversee that the outtake process is being completed upon participant departure.
- Enter data in HMIS and ensure data quality.
- Enter data into Activate Care and ensure data quality.
- Run reports as applicable and requested.
- Oversight of case manager and peer support case notes.
- Ensure that crucial participant information is included into data systems (I.D, SSC, medical information, etc)
Supervising peer support and Case managers:
Oversee Intakes and Exiting of Participants at the Site:
Navigate and find resources for participants and CATP staff, build relationships with community partners:
Data Management:
$59,840 - $59,840 a year
Work environment:
●Close quarters with vulnerable people include individuals without stable living situations who may be struggling with mental health and substance use concerns.
●Indoor/Outdoor work environment with frequent interruptions and demands, and occasional unpredictable behavior.
● Standing / walking the majority of the shift.
●Going up and down stairs multiple times a shift.
●Must be able to push, pull, and/or lift 50 pounds or less.
Transportation Policy:
To receive and maintain authorization to drive a Non Profit vehicle, a driver must:
Drivers must have a valid driver’s license of the state they reside in. Employees who are hired with an out of state license will be given 30 days (subject to DMV availability) to acquire a license for the state in which they reside.
Drivers should have at least (2) years driving experience and be at least 18 years old.
In the past three by (3) years, drivers should have no more than:
Two (2) At-Fault Accidents, (proof of not-at-fault status for accidents must be received to rescind this. Your personal auto insurer or DMV can assist with this information.
Three (3) Minor Moving Violations, (personal and/or business)
Four (4) Non-Moving Violations, such as: Failure to Appear (FTA), License not in possession, or No Proof of Insurance/Registration.
Four (4) or more in combination of the above a, b, and c.
In the past four (4) years, drivers should have zero (0) Major Moving Violations such as:
Driving while Suspended/Revoked and/or Invalid License Exhibition of Speed - Speed Contest,
Reckless Driving,
Driving Under the Influence (DUI)
Vehicular Manslaughter,
Leaving the Scene of an Accident (Hit and Run)
Speeding in excess of 100 mph, etc.
Work environment: Close quarters with vulnerable people including individuals without stable living situations who may be struggling with mental health and substance use concerns. Indoor/Outdoor work environment with frequent interruptions and demands, and occasional unpredictable behavior. Must be able to push, pull, and/or lift 15 pounds or less.
Your email job alert is now active!
