Guest Services Associate

Job Ad: Guest Services Associate (Travel)Ideaboxpro (Los Angeles, CA)

Job Title: Guest Services Associate
Company: Ideaboxpro
Location: Los Angeles, CA
Salary: $23 - $30 per hour
Job Type: Full-Time

Work Type: In-person (strictly on-site)

About Us:
Ideaboxpro is a forward-thinking marketing agency located in the heart of Los Angeles. We specialize in innovative marketing strategies that help brands stand out in a competitive landscape. Our team is composed of creative and dedicated professionals who are passionate about driving results for our clients. At Ideaboxpro, we foster a dynamic and collaborative environment where creativity thrives.

Job Description:

ThinkTell Junction We are seeking a motivated and friendly Guest Services Associate to join our team and become the welcoming face of our establishment. As a Guest Services Associate, you will play a crucial role in providing exceptional customer service to our guests and ensuring their experience is memorable from the moment they arrive until their departure.  

Responsibilities:

• Greet and welcome guests upon arrival with a warm and friendly demeanor.


• Check guests in and out of their accommodations using the reservation system.


• Assist guests with inquiries and provide information about the facility and local attractions.


• Handle guest complaints with professionalism and empathy, ensuring timely resolution.


• Coordinate with housekeeping and maintenance to ensure guest rooms are clean and in good order.


• Process payment transactions securely and accurately during check-out.

Skills Required:

• High school diploma or equivalent; higher education preferred.


• Previous experience in customer service or hospitality industry is a plus.


• Strong communication and interpersonal skills to engage with guests effectively.


• Ability to multitask and manage time efficiently in a fast-paced environment.


• Proficient in basic computer operations and familiar with reservation software is an advantage.


• Flexibility to work various shifts, including evenings, weekends, and holidays as needed.

Benefits:

• Competitive hourly wage ranging from $23 to $30 per hour.


• Health, dental, and vision insurance.


• Paid time off and holidays.


• Opportunities for professional growth and development.


• A collaborative and supportive team culture.

If you are passionate about marketing and ready to make an impact, apply today to join Ideaboxpro as our Guest Services Associate!

Note On-campus work in  Los Angeles