Guest Services Associate

Be inspired. Be valued. Belong. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives

Ongoing mentorship, development, leadership programs...and more!

For the Guest Services Associate I position, candidates must provide a welcoming and supportive environment for all people entering assigned areas. 

RESPONSIBILITIES:

• Provides paging for emergency situations
• Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening)
• Provides wayfinding information to all guests, including specifics directions to each department within the facility
• Communicates services and capabilities of each facility
• Responds to incoming calls for directions and related information promptly, effectively, courteously
• Provides coverage as needed for the front desk and lobby
• Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.