Guest Services Associate PRN

Be inspired. Be valued. Belong. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives

Ongoing mentorship, development, leadership programs...and more!

Shift Time: PRN as needed.

RESPONSIBILITIES:

• Provides a welcoming and supportive environment for all people entering assigned areas.
• Provides paging for emergency situations.
• Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening).
• Provides wayfinding information to all guests, including specifics directions to each department within the facility.
• Communicates services and capabilities of each facility. Responds to incoming calls for directions and related information promptly, effectively, courteously.
• Provides coverage as needed for the front desk and lobby.
• Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.
• Maintains bulletin boards.
• Monitors the magazines and lending library.
• Disburses refunds for the vending machines.
• Issues tokens and valet parking passes when necessary.
• Maintains lost and found. Provides paging in emergency situations.
• Provides information in person regarding patients, staff, and hospital activities to callers or guests.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent.
  
  PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
  
  ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.