Guest Services Attendant (Days and Nights)

Key Responsibilities:
• Deliver exceptional hospitality by serving as the primary face of the hotel, managing guest arrivals, valet parking, and luggage assistance.
• Guest Services: Greet guests warmly, answer inquiries about amenities/attractions, and handle requests professionally.
• Valet Parking: Safely park and retrieve automatic and manual vehicles while keeping keys and tickets organized.
• Bell Services: Escort guests to rooms, handle luggage with care, and manage organized baggage storage.
• Operations Support: Coordinate with Front Office, Housekeeping, and Security teams while maintaining clean service areas.
• Compliance: Uphold strict hotel protocols regarding guest privacy, safety, grooming, and gaming license standards.

Job Requirements:
• Experience: 1+ years of hospitality or related customer service experience required.
• Education: High school diploma or equivalent qualification is preferred.
• Driving Skills: Valid driver's license with the proven ability to operate both manual and automatic transmissions.
• Interpersonal Skills: Exceptional communication skills, a professional demeanor, and strong problem-solving abilities.
• Availability: Flexibility to work a variable schedule, including routine evenings, weekends, and holidays.

BENEFITS AND COMPENSATION

$16.50-17.50 hour based on experience  +plus tips

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.