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Guest Services Coordinator - Avamere Rehab of Rogue Valley

icon building Company : Avamere
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Job Description - Guest Services Coordinator - Avamere Rehab of Rogue Valley

Guest Services Coordinator


Status: Full-Time


Location: Avamere Rehab of Rogue Valley - 625 Stevens St. Medford, OR 97504 


Apply at Teamavamere.com 


Responsibilities:



  • Assist in coordinating the admission of each new resident, ensuring resident’s room is ready before they arrive and communicating with all departments to prepare for the new admission.

  • Conduct facility tours and ensure the interior of the facility is tour-ready and presents well to visitors at all times.

  • Assist in the resident admission orientation program, and provide residents with an admission information packet.

  • Review and explain to each new resident (and/or resident’s family) facility room rates, billing procedures, visitor/guest privileges, restrictions and resident care procedures.

  • Maintain an accurate record of available beds and a resident waiting list.

  • Perform various secretarial duties

  • Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.


Qualifications:



  • High School Diploma or equivalent.

  • Must be able to type a minimum of 35 words per minute and use a 10-key calculator.

  • Able to deal tactfully with personnel, residents, visitors and the general public.

  • Must be able to read, write, speak and understand the English language.

  • Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.


At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:



  • Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.

  • 401 (k) Plan: After 90 days of employment, with matching program.  

  • Paid Time Off (PTO):  Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.

  • EAP Canopy with unlimited telehealth mental health visits.

  • Continuing Education and Higher Education Reimbursement.

  • Generous employee referral bonus program.

  • Flexible Spending Accounts & CERA:  Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).

  • Professional Development: Opportunities for growth and development within the company.

  • Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.


Avamere is an Equal Opportunity Employer and participates in E-Verify

Original job Guest Services Coordinator - Avamere Rehab of Rogue Valley posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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