Guest Services - County Fair

The SAN MATEO COUNTY FAIR is seeking Guest Services staff members to work in a fun and friendly environment during the San Mateo County Fair.

This is a seasonal position from  May 28 through June 8.

You must have an open schedule and be available day and/or evening shifts during these dates and be available to work on the weekends of May 31-June 1 and June 7-8. 

Pay is $20.00 per hour.

Responsibilities

Essential and other important responsibilities and duties may include but are not limited to the following: 

• Greet Fair guests and provide general Fair information.


• Resolve guest complaints.


• Assist with the rental of strollers and wheelchairs.


• Assist with the opening and closing of booths and the proper storage of guest services equipment.


• Additional duties as assigned.

Qualifications

• Punctuality is a must as this is time sensitive position.


• Excellent customer service skills and a strong ability to interact with all in a professional, helpful, courteous and tactful manner.


• Excellent oral communication skills.


• Ability to work effectively with the public.


• Ability to build and maintain positive working relationships with management, co-workers, clients and customers using principles of good customer service.


• Willingness to be flexible and work with the changing work load, and sudden shifts in priorities without losing focus on the “big picture”.


• Requires a willingness to take on new responsibilities and challenges as well as being open to change and to considerable variety in the workplace.


• Requires being responsible, reliable, and dependable to fulfill job obligations.


• Available to work days, evenings and weekends.

Minimum Requirements

• Any combination of education, experience and training that would provide the required knowledge and abilities to perform the responsibilities of this position.

Physical Demands

The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit.  The employee is frequently required to make repetitive hand movements in the performance of daily duties.  A majority of the work may be outdoors and employee may be subject to various weather related environments.   Is occasionally required to stand; walk; reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 25 pounds.  Must be able to speak, hear and see. Vision requirements are close vision, distance vision, peripheral vision and ability to adjust focus.