WHAT YOU CAN EXPECT

• Monitor inventory needs for required department equipment and supplies; place orders as required to maintain appropriate inventory levels.

• Oversee the work of Volunteers, providing ongoing guidance and training to ensure quality of service.

• Provide customer service by greeting and actively helping visitors who need assistance with transporting and wayfinding.

• Deal calmly and courteously with upset or difficult visitors.

• Solicit grievances and complaints from patients and family members on quality of service; act as a liaison between the patient and the department assists in resolving all concerns.

• Must be available to work between operational hours of 7am-7pm, including some weekends.

QUALIFICATIONS

• High School Diploma/GED Required

• 2 years Customer Service Preferred

• Cardiopulmonary Resuscitation (CPR) Preferred