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Guest Services Supervisor

salary Salary :

$18 - 20 hourly

icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Guest Services Supervisor



Part-time


Description

Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, our team is in search of an energetic, service-oriented leader who thrives in a fast-paced work environment to fill our part-time Guest Services Supervisor role. Having a passion for health and fitness is important and customer service experience is a must!

About Us: At HCI Sports & Fitness, we’re more than a fitness and sports brand—we’re a movement. We empower our family-oriented community at all fitness levels to push limits, fuel performance, and live boldly through smart training and state-of-the-art spaces. From gym culture to group fitness to youth and adult sports, we pride ourselves on offering a clean, safe, and welcoming environment for everyone!


Requirements

What you'll do:

  • Greet and provide excellent customer service to all HCI members and guests
  • Maintain extensive knowledge of all sports programs and facility operations; be able to provide this information to members, guests, and visitors
  • Assist Manager with the training and onboarding of new employees
  • Supervise a team and ensuring cash totals are correct at the end of each shift
  • Monitor security and visitor access
  • Efficiently field phone calls and inquiries about programming
  • Help with general facility maintenance and upkeep of amenities
  • Provide general administrative and clerical support
  • Receive and sort mail and deliveries
  • And more...

What makes you a great fit:

  • Flexible availability to work various shifts - evening and weekend availability preferred
  • Minimum of one year of experience in a reception or related customer service position; six months of supervisor/management experience preferred
  • High school diploma or GED 
  • Excellent verbal and nonverbal communication skills, including the ability to listen and respond appropriately
  • Professional personal presentation
  • Strong work ethic that includes punctuality, organization, and attention to detail
  • Team oriented mindset 
  • Ability to quickly acquire and apply new knowledge and skills and the ability to maintain a friendly, enthusiastic, and positive attitude
  • Willingness to work flexible hours, including weekends and some holidays, as needed
  • Ability to multitask and work well under pressure
  • Effective computer skills

What you’ll get as a member of our team:

  • $18 - 20 per hour, based on experience
  • A complimentary membership to HCI Sports & Fitness
  • A fun, collaborative work environment on a great team!

Original job Guest Services Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Hill Country Indoor

Austin’s premier fitness destination

Read more about the company

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