H6320 Entertainment Coordinator

Position Title: Entertainment Coordinator
Reports To: Promotions & Entertainment Manager
Supervises: N/A

Summary of Position:
Assists the Promotions & Entertainment Manager with the execution and coordination of Entertainment and Special Events. Responsible for the day-to-day success of entertainment concerts and special events. Ensures all details and preparations are complete, accurate, and on time. Other duties as assigned.

Essential Duties and Responsibilities:

• Understands the Apache Spirit Club levels and benefits program.


• Knows the monthly promotions calendar and information in monthly mailers.


• Provides excellent guest service and communication.


• Comfortable making announcements and using a microphone.


• Adheres to all regulatory, departmental, and casino policies.


• Stays current on special events, promotions, food specials, and entertainment.


• Reports illegal or suspicious activity.


• Maintains confidentiality of sensitive material.


• Able to move quickly on the event venue floor and handle customer demands calmly.


• Handles multiple functions simultaneously, being well-organized and detail oriented.


• Meets department standards, attendance, and appearance guidelines.


• Available to work nights, holidays, and weekends. Works any day, any shift, and long hours as required.


• Flexible to accommodate last-minute changes.


• Performs other duties as assigned and needed for the success of the organization.

Entertainment and Special Events:

• Works with Purchasing to acquire merchandise for events.


• Ensures merchandise and decorations are controlled, secure, and delivered on time.


• Inform departments of needed setups.


• Purchases green room needs and artist requirements.


• Follows up on signage and collateral requests.


• Manages the status of contracts and payments for entertainers.

Hospitality Standards:

• Promotes continuous success and progress.


• Speaks positively about guests, team members, and the business.


• Adheres to appearance standards.


• Available, approachable, and open to feedback.


• Plans ahead and anticipate guest needs.

Supervisory Responsibilities:
No direct supervisory responsibilities but ensure team members from other departments are set up for successful execution.

Education and/or Experience Requirement:

• High school diploma or GED required.


• One year of job-related experience in a entertainment buying/ entertainment production. or Promotions department may be substituted.


• Preferably fluent in both Spanish and English.


• Must be able to obtain and maintain a gaming license.


• Must have valid Drivers Lincese.


• Proficient with Microsoft Office.


• Knowledge in Ticket-Socket and Ticketmaster.


• Must have knowledge in Agilysys.


• Mescalero Apache Tribal preference: bicultural experience preferred.

Physical Demands:

• Frequently required to walk and sit.


• Required to stoop, kneel, crouch, crawl, talk and hear.


• Required to be able to lift and/or move up to 50 pounds.

Work Environment:

• The noise level is loud.