Hammonton: Host/Hostess

Join our team and be a part of
creating memorable dining experiences for our guests. Joe Italiano's Maplewood
is seeking qualified candidates for the following positions. We seek dedicated
individuals who are passionate about delivering excellent customer service and
contributing to a positive dining experience. Join our team and be part of a
thriving restaurant environment.

Job Summary 

As a Restaurant Hostess, you will
be the welcoming face of our establishment, ensuring guests have a positive
dining experience from the moment they arrive. Your primary responsibilities
include greeting guests, managing reservations, and providing exceptional
customer service.

Requirements

Key Responsibilities

• Greet Guests: Warmly welcome guests upon
  arrival, escort them to their tables, and provide menus.
  
• Manage Reservations: Handle reservations and
  seating arrangements efficiently using our reservation system.
  
• Guest Relations: Address guest inquiries and
  provide information about the menu, specials, and restaurant policies.
  
• Coordinate Seating: Ensure optimal seating
  arrangements to maximize guest satisfaction and restaurant efficiency.
  
• Maintain Cleanliness: Keep the entrance, waiting
  area, and hostess station clean and organized.
  
• Support Staff: Assist servers and other staff to
  ensure smooth operations.
  
• Handle Guest Complaints: Address and resolve
  concerns or complaints promptly and professionally.
  
• Monitor Wait Times: Manage waitlists and
  communicate accurate wait times to guests. 
  
• Promote Specials; Inform guests about daily specials and
  promotions.
  

Qualifications 

•  Experience: Experience as a hostess or in a
  customer service role is preferred.
  
• Communication Skills: Excellent verbal
  communication and interpersonal skills.
  
• Customer Service: Strong commitment to providing
  exceptional guest experiences.
  
• Appearance: Professional appearance and
  demeanor.
  
• Multitasking: Ability to manage multiple tasks
  in a fast -paced environment.
  
• Flexibility: Availability to work evenings,
  weekends, and holidays as needed.
  
• Team Player: Ability to work collaboratively
  with team members and support a positive work environment.
  

Benefits

Benefits 

Competitive Hourly Wage
We provide a competitive hourly wage to ensure your hard work and
dedication are recognized and rewarded, helping you feel valued as a vital part
of our team.

Flexible Scheduling
Enjoy the benefit of flexible scheduling, allowing you to balance your
personal life and work commitments, ensuring you have the time you need for
both.

Employee Discounts on Meals
Take advantage of generous employee discounts on meals. This allows you to
enjoy our delicious menu at a reduced price while connecting with your team.

Opportunity for Advancement
Explore numerous opportunities for advancement within our organization. We
are committed to helping our employees grow and develop their careers with us.