H&W Clerk

Description

Position Summary

The H&W Clerk is responsible for providing a wide range of clerical functions in support of the Health and Wellness department and student care.

Essential Functions

• Maintains patient health records, assembles charts, and files documents and reports in a timely manner.
• Assists in coordinating student appointments and documenting required student accountability.
• Gathers and documents required verification for student medical leaves in compliance with Policy and Requirements Handbook (PRH) Exhibit 6-1.
• Provides general office duties including distributing mail, phone reception, and customer service.
• Supports daily wellness clinic operations including receiving students for appointments, pulling medical records, and providing assistance as needed to medical staff.
• Assists in maintaining third party insurance records and applications for applicable students.
• Coordinates scheduling for new student cursory and comprehensive medical exams and assists in wellness presentations to students in the career preparation period.
• Prepare reports as needed for clinical meetings and consultations.
• Assist in the coordination of the Healthy Eating and Lifestyles (HEALs) Committee meetings and related activities.
• Provide quality customer services to students and staff at all times.
• Completes referrals to community providers as directed by the wellness staff.
• Ensures medical supplies are monitored and ordered to ensure sufficient resources are on hand at all times.
• Ensures student health files are accurate, up-to-date, and maintained in strict compliance with HIPAA laws and PRH Chapter 2 requirements, and that student privacy is always protected.
• Maintains accountability of staff, students, and property and adheres to safety practices.
• Promotes a harassment-free environment.
• Participate in department meetings and all mandated PRH and Strategix training.
• Utilizes information systems and handle student data in strict adherence to Job Corps and Strategix policies to protect student’s personally identifiable information (PII) and reduce network security threats.
• Adheres to and model Strategix servant leadership culture values: Honor Others, Inspire Vision, Choose Integrity, People First, Balance Focus with Flexibility, Serve with Humility, and Innovate and Disrupt.

Requirements

Qualifications and Experience Minimum

High school graduate or equivalent and two years of clerical experience in a medical office environment. Excellent verbal and written communication skills, and ability to effectively work with youth. Information technology proficiency including MS Office.

Preferred

Medical terminology proficiency.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This job description is not intended to be all-inclusive. Employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate with or without notice. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning device and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outdoor weather conditions ranging from cool in Winter to extreme heat in the Summer and Fall months, and occasional poor air quality. The noise level can vary from moderate to loud.