Handyman Technician - Orlando

Position Summary/Basic Function

The Handyman Technician is tasked with the restoration and preventative maintenance of properties in their assigned locations. The ideal candidate has a high-level attention to detail, quality craftsmanship, and the personability to deliver lasting customer experiences. 

Key Responsibilities

• General maintenance repairs such as ceiling tiles, replacing wallboards, millwork, flooring, wallpaper, and restroom fixtures. 
• Address issues resulting from water / cosmetic damage and complete minor drywall repairs and painting 
• Able to complete minor exterior concrete and masonry repairs
• Conduct electrical repairs, such as replacing outlets, switches, and light fixtures.
• Conduct plumbing repairs, including repairing leaks, unclogging drains, and replacing fixtures and components.
• Must be able to lift/carry up to 50lbs+ and maneuver tools and materials on ladders regularly. 
• Manage and Drive Accountability within the team on Critical KPI’s 
• Safely operating vehicles and utilizing field automation systems for efficient transportation of materials and equipment.
• Collaborating effectively within the team and sharing pertinent information regarding repair and restoration tasks.
• Providing customer service by addressing complaints and explaining job specifications.
• Adhering strictly to company procedures and safety protocols, especially when working with electrical and plumbing systems.
• Maintaining cleanliness and organization of trucks and warehouse facilities, including storage of ceiling tiles and related repair materials.
• Assisting in quality control plans and conducting inspections to ensure compliance with specifications and safety standards for all repairs needing to be completed. 
• Communicating task statuses and supporting internal project communication, particularly regarding ceiling repairs and related maintenance activities.
• Interpreting construction drawings and specifications, especially as they relate to ceiling installations and repairs.
• Perform other duties as assigned.

Competency/Attributes

• Flexible & Effective: Adapts to goals and changing circumstances while maintaining balance.
• Quick Learner: Rapidly grasps new skills and applies them to solve problems.
• High Standards: Sets high expectations for oneself and others, working to improve weaknesses.
• Self-Starter: Takes initiative, completes tasks independently, and volunteers for new responsibilities.
• Takes Responsibility: Accepts accountability, leads in tough situations, and avoids shifting blame.
• Time Management: Prioritizes tasks, meets goals, and respects others' time.
• Quality Commitment: Delivers high-quality work, drives continuous improvement, and fosters learning.
• Goal-Oriented: Consistently exceeds goals and motivates others to do the same.
• Expertise: Applies current technical knowledge and best practices effectively.

Benefits

• Medical
• Dental
• Vision
• EAP
• STD/LTD
• Basic Life and AD&D
• Voluntary Life
• Supplemental: Accident, Critical Illness, Hospital Indemnity
• Cell Phone Stipend
• 401(k)
• Paid Time Off
• Paid Holidays

Watterson is an Equal Employment Opportunity and E-Verify employer.

Disclaimer: This job description is intended to outline the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, or competencies. Employees may be directed to perform job-related tasks other than those specifically presented in this description based on business need.

Experience/Education

• A minimum of 5 years’ experience in a similar role
• High school diploma or GED equivalent.
• Valid Travel Documents (i.e. Passport or Real I.D.)
• Valid Driver’s license in good standing without restrictions
• Detailed knowledge of relevant regulations and laws
• Technologically proficient, including proficiency in computer programs such as MS Word, Excel, and PowerPoint

Physical Requirements:

• Ability to lift, carry, and move items weighing up to 50lbs
• Regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl.
• Comfortable working on ladders, rooftops, and in various weather conditions.
• Must have full use of hands, arms, and fingers for handling tools, wiring, and equipment.
• Capable of operating power tools and hand tools safely and accurately.
• May be exposed to loud noises, extreme temperatures, dust, fumes, and hazardous materials.
• Ability to drive to worksites.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Driver’s License Requirement: A valid driver’s license is required because this position regularly operates Company vehicles to travel to assigned job sites and other work locations. Company vehicles are used to transport tools, equipment, materials, and other work-related items necessary to perform and complete assigned service work. Company vehicles may be assigned to and stored at an employee’s residence when off duty to support timely deployment to assigned locations.