Handyman Technician - Orlando, FL

Position Summary/Basic Function

The Handyman Technician is tasked with the restoration and preventative maintenance of properties in their assigned locations. The ideal candidate has a high-level attention to detail, quality craftsmanship, and the personability to deliver lasting customer experiences. 

Key Responsibilities

• General maintenance repairs such as ceiling tiles, replacing wallboards, millwork, flooring, wallpaper, and restroom fixtures. 
• Address issues resulting from water / cosmetic damage and complete minor drywall repairs and painting 
• Able to complete minor exterior concrete and masonry repairs
• Conduct electrical repairs, such as replacing outlets, switches, and light fixtures.
• Conduct plumbing repairs, including repairing leaks, unclogging drains, and replacing fixtures and components.
• Must be able to lift/carry up to 50lbs+ and maneuver tools and materials on ladders regularly. 
• Manage and Drive Accountability withing the team on Critical KPI’s 
• Safely operating vehicles and utilizing field automation systems for efficient transportation of materials and equipment.
• Collaborating effectively within the team and sharing pertinent information regarding repair and restoration tasks.
• Providing customer service by addressing complaints and explaining job specifications.
• Adhering strictly to company procedures and safety protocols, especially when working with electrical and plumbing systems.
• Maintaining cleanliness and organization of trucks and warehouse facilities, including storage of ceiling tiles and related repair materials.
• Assisting in quality control plans and conducting inspections to ensure compliance with specifications and safety standards for all repairs needing to be completed. 
• Communicating task statuses and supporting internal project communication, particularly regarding ceiling repairs and related maintenance activities.
• Interpreting construction drawings and specifications, especially as they relate to ceiling installations and repairs.
• Perform other duties as assigned.

Competency/Attributes

• Flexible & Effective: Adapts to goals and changing circumstances while maintaining balance.
• Quick Learner: Rapidly grasps new skills and applies them to solve problems.
• High Standards: Sets high expectations for oneself and others, working to improve weaknesses.
• Self-Starter: Takes initiative, completes tasks independently, and volunteers for new responsibilities.
• Takes Responsibility: Accepts accountability, leads in tough situations, and avoids shifting blame.
• Time Management: Prioritizes tasks, meets goals, and respects others' time.
• Quality Commitment: Delivers high-quality work, drives continuous improvement, and fosters learning.
• Goal-Oriented: Consistently exceeds goals and motivates others to do the same.
• Expertise: Applies current technical knowledge and best practices effectively.

The successful and eligible candidates will receive a competitive compensation package that includes: health, dental, vision, life and AD&D, voluntary life, short-term and long-term disability, accident, critical illness insurance, hospital indemnity plan, employee assistance program, company-sponsored 401K retirement plan, holidays, cell phone stipend, and paid time off (PTO). Watterson is an E-Verify and Equal Opportunity Employer. Watterson conducts background checks as part of our hiring practices.

Physical Requirements:

• Ability to lift, carry, and move items weighing up to 50lbs
• Regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl.
• Comfortable working on ladders, rooftops, and in various weather conditions.
• Must have full use of hands, arms, and fingers for handling tools, wiring, and equipment.
• Capable of operating power tools and hand tools safely and accurately.
• May be exposed to loud noises, extreme temperatures, dust, fumes, and hazardous materials.
• Must be able to work long hours or shifts, including potential overtime, weekends, or on-call situations

Experience/Education

• A minimum of 5 years’ experience in a similar role
• Valid Driver’s license with good driving record
• Detailed knowledge of relevant regulations and laws
• Technologically proficient, including proficiency in computer programs such as MS Word, Excel, and PowerPoint