HBCI Supervisor

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Job Posting: Home-Based Crisis Intervention Supervisor

Location:  Covering Allegheny/Wyoming Counties

Employment Type: Full-Time 35 hours per week

Salary: $65,000-$70,000 with a $3500 Sign-On Bonus

General Description

The Home-Based Crisis Intervention (HBCI) Team Supervisor provides day-to-day oversight and clinical supervision to staff providing intensive, in-home crisis services to youth and their families, and overall oversight of program services.

Essential Duties and Responsibilities

• Supervises the daily operations of the Home- Based Crisis Intervention Services Program in accordance with program standards and regulations
• Provides various supervisory duties to HBCI team members including but not limited to: onboarding and training of staff; time and attendance monitoring and approval; performance evaluation; clinical supervision
• Provides direct clinical services as needed such as individualized therapy, crisis intervention to youth at risk/families as needed to ensure program coverage
• Responds to, triages and prioritizes HBCI referrals from a variety of referral sources
• Collaborates with referral sources and community partners in effort to continuously improve services, consumer experience and outcomes, as well as gain evaluative information regarding services delivered
• Enthusiastically promotes and educates the community about the availability of services, reducing barriers and easing access to services
• Ensures compliance with NYS OMH program guidelines, local agency policies, and state and federal regulations
• Ensures the provision of strengths based, individualized services, assuring services provided by Interventionalists meet each family’s needs
• Oversees timely and compliant record keeping in the E H R database
• Provides documentation of measurable outcomes as outlined by funders/ grant contracts/ and local Quality and Compliance Improvement metrics
• Facilitates, or participates in committee or case collaboration meetings as appropriate
• Ensures HBCI team has access to necessary training to ensure high quality services are delivered
• Monitors and reports in the MHPD system and uploads required statistics as required
• May provide supervision and outline goals of interns referred by various academic institutes
• Completes periodic (monthly/ annual etc.) reporting for agency/ funders / grantors as requested
• Provides documented, weekly and as needed clinical supervision sessions for unlicensed / or licensed behavioral health staff
• Actively participate in program staff meetings and agency wide meetings and events
• Provides rotational on call services for Home Based Crisis Intervention program as needed
• Attends mandatory and necessary training to ensure the highest level of service delivery
• Completes other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education: Masters Degree Required 

Credentials: Licensed Master Social Worker (LMSW); Licensed Marriage and Family Therapist (LMFT); or Licensed Mental Health Counselor (LMHC) required  Valid NY State Driver License and access to a reliable vehicle 

Experience: A minimum of two years of experience in provision of Children’s Services required Relevant years of experience and education will be considered.

Additional Qualifications:

• Demonstrate ethical business practices, in conformance with all state and federal laws and regulations
• Possess excellent verbal and written communication skills
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Previous experience working with diverse populations, including economic diversity
• Ability to travel in all weather conditions throughout the counties served
• Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques
• Ability to maintain absolute confidentiality of all records reviewed including consumer records, employee records and billing records
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to analyze and interpret data and to handle problem resolution
• Ability to prioritize assignments, plan, and complete work projects with minimal direction
• Exceptional time management skills and ability to effectively and meet deadlines 
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Demonstrate full adherence to the CCSL Code of Conduct and all policies/procedures related to compliance.
• Read write and interpret written documents;
• Demonstrate commitment to Agency Mission Statement.
• Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.