HBM Technical Customer Manager

Req ID:\n\nJR94885 HBM Technical Customer Manager\n\nOur vision is to transform how the world uses information to enrich life for all.\n\nMicron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.\n\nAs a Technical Customer Manager in the AI Solutions Group, you will be responsible for promoting and technically enabling Micron\u0027s High Bandwidth Memory (HBM) products with key customers. We\u2019re an energetic team in the AI Solutions Group, driving the next generation of memory technologies that power cutting\u2011edge AI systems. We collaborate across engineering, product, and customer organizations to move the industry forward and keep Micron at the forefront of AI memory innovation.\n\nIn this role, you\u2019ll be the technical guide and trusted partner for customers adopting Micron\u2019s High Bandwidth Memory (HBM) products. You\u2019ll help customers navigate system requirements, development timelines, and validation needs while ensuring our internal teams are aligned for smooth execution. Your work will directly influence product strategy and help secure high\u2011volume business wins in a rapidly growing market.\n\nResponsibilities:\n\n * Lead technical engagement for multiple customer accounts and host recurring alignment meetings\n\n * Represent HBM product management in internal and customer-facing forums, including executive-level updates\n\n * Translate customer requirements for cross-functional teams to drive successful validation and production ramps\n\n * Shape roadmaps to support fast-evolving AI system needs\n\n * Build and maintain SOPs and technical materials to support customer enablement and product launches\n\n\n\n\nMinimum Qualifications:\n\n * 8+ years of experience in semiconductor manufacturing\n\n * Master\u2019s degree in engineering\n\n * 2+ years of product management or product planning experience\n\n * Experience communicating technical concepts to customers\n\n * Experience collaborating across semiconductor design, manufacturing, and packaging teams\n\n\n\n\nPreferred Qualifications:\n\n * Experience in DRAM design, manufacturing, or advanced packaging\n\n * Experience with AI hardware systems or HBM product/business development\n\n * Experience developing or optimizing business cases for semiconductor products\n\n * Ability to travel domestically and internationally\n\n\n\n\nJob Profile(s):\n\nProduct Marketing 5\n\nRelocation Level: TBD\n\nBefore Getting Started \nPlease review Micron\u2019s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that: \n\n * Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.\n * If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.\n\n\n\nThe US base salary range that Micron Technology estimates it could pay for this full-time position is:\n\n$141,000.00 - $319,000.00 a year\n\nAdditional compensation may include benefits, bonuses and equity. \nOur salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. \n \nPlease note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.\n\nAs a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc\n\nMicron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.\n\nTo learn about your right to work click here.\n\nFor US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron\u2019s People Organization at [email protected] or 1-800-336-8918 (select option #3)\n