Head Housekeeper

Job Title: Head Housekeeper

Reports to: Lodge Manager

Level: Hourly

Scope: Responsible for completing all assigned housekeeping duties

Schedule: Ability to work 6 weeks on and 2 weeks off rotation or as per manager’s discretion/ business needs

Primary Responsibilities:

• Accountable and responsible for maintaining a safety culture (following all SOP’s, JSA’s, Policies and Procedures) as set out by Target Hospitality


• Clean and maintain all common areas of the Target Hospitality facilities. This is to include, but not limited to, floors, doors, hallways, shampooing carpets and entrances


• Wash dry and fold linens to include but not limited to sheets, towels, blankets and comforters


• Make beds and clean all aspects of rooms daily. Cleaning tasks include, but are not limited to: making beds, dusting, vacuuming, sweeping/moping, cleaning washrooms, closets, windows and mirrors


• Direct the team under your supervision to ensure compliance with standards, policies and S.O.P’s


• Report to management any guest infractions in relation to property damage or guest rules


• Maintain a correct count of all rooms cleaned in the dorm/floor following the assignments given by the head housekeeper


• Accountable and responsible for ensuring rooms are in compliance with community standards


• Clean and sanitize washrooms. This is to include but not limited to, sinks, toilets, showers and floors


• Replenish items in guest rooms (e.g. facial tissue, toilet paper and body wash)


• Maintain a clean and well-organized housekeeping cart which is to be equipped with necessary PPE


• Ensure all chemicals are dispensed, used and stored in compliance with the Target Hospitality HSE program, policies and procedures


• Responsible for restocking, distributing and maintaining the cleanliness of the housekeeping areas to include the housekeeping rooms and laundry


• Exceed our guests needs by providing world- class customer service


• Attend all safety meetings and participate in Target Hospitality emergency response procedures


• Additional duties may be assigned by manager

Physical Demands:

• Stand for long periods of time (up to 12 hours or more) with scheduled breaks


• Short and long-distance walking required


• Use of stairs and step stools


• Use force when pushing/pulling carts that weigh on average 50lbs


• Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left

Physical Demands continued:

• Frequently lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory


• Ability to work in a physically demanding high stress environment


• Frequently reach below waist, waist to shoulder and above shoulder with frequent neck/back/torso twisting from left to right without restriction


• Perform repetitive movements at the wrist including side to side/ up or down and multiple grasps of an average of 10lbs with a maximum of 25lbs


• Handling objects with hands and or fingers


• Occasional exposure to manual dexterity with the ability to type and use 10-key

Working Conditions and Environment:

• Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals


• Ability to communicate effectively; written and orally in English


• Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels


• Exposure to extreme hot and cold environments


• Chemical exposure


• Ability to work within a rotational schedule (6 weeks on and 2 weeks off or as per manager’s discretion/ business needs)


• Ability to work safely and navigate within small/close quarters and congested areas


• Occasional exposure to elevated noise and surroundings

Candidate Requirements:

•  5+ years housekeeping experience preferably in a remote camp or hotel/hospitality industries or equivalent


• Ability to read and write in English


• First aid certification is preferred


• Work within a team environment


•  Must be able to work effectively and efficiently with or without supervision


• Strong prioritization and time management skills


• Ability and willingness to travel/work long rotations away from home


• Must be able to pass a background check and urinalysis


•  Must provide your own transportation to and from the facility


• Ability to communicate effectively; written and orally in English