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Head of Back office - Forex - Regulated

Job Description - Head of Back office - Forex - Regulated

Our client is a CySEC-regulated forex/CFD brokerage headquartered in Nicosia. As the company continues to scale its regulated operations, they are looking to appoint an experienced Head of Back Office to lead and develop their back office function.

The Role
The Head of Back Office will take full ownership of the back office department, ensuring the accurate, compliant, and efficient processing of client accounts, transactions, and operational workflows across the business. This is a senior, hands-on leadership role reporting directly to senior management, requiring both technical back office expertise and people management skills.


Requirements

Lead, manage, and develop the back office team, setting clear objectives, workflows, and performance standards. Oversee client account lifecycle processes: onboarding/KYC support, deposits and withdrawals, transfers, and account maintenance. Ensure all back office operations comply with CySEC regulations and internal AML/compliance policies. Monitor and reconcile client funds, trading accounts, and transactions across trading platforms (e.g. MT4/MT5) and payment providers. Act as the key liaison between back office, compliance, dealing/trading, payments, and customer support teams. Identify and implement process improvements to increase efficiency, accuracy, and scalability of back office operations. Handle escalated client account queries and complex operational issues. Prepare and present regular operational reports to senior management. Support audits and regulatory reporting requirements as needed.

Candidate Requirements
Must come from a forex/CFD brokerage background — candidates without direct forex industry experience will not be considered. Proven experience in a back office role within a regulated forex/CFD broker, with prior experience in a supervisory or Head of Back Office capacity. Strong working knowledge of CySEC regulatory requirements and AML/KYC processes. Familiarity with trading platforms (MT4/MT5) and payment/PSP processing workflows. Excellent leadership and team management skills, with the ability to manage and mentor a team. Strong attention to detail, organizational, and problem-solving skills. Fluent English (additional languages an advantage). Must be based in or willing to relocate to Nicosia and work full-time from the office.


Benefits

Competitive salary, commensurate with experience. The opportunity to lead and shape the back office function at a growing regulated broker. A stable, office-based role within an established forex/CFD company in Nicosia.

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