Head of Commercial Excellence and Operations

Ensure account and territory planning activities are practical, adopted by the field, and measurable. Establish closed-loop feedback: commercial enablement programs -> behavior adoption -> performance impact -> iteration. Oversee the Commercial Enablement & Education functions to drive behavioral change and field effectiveness. Ensure onboarding, certifications, and training programs align with established commercial processes and performance goals. 8+ years of experience in Commercial Operations, Sales Enablement, Revenue Operations, or related roles 4+ years of leadership experience, including building and managing teams. Demonstrated success in designing and scaling enablement programs (playbooks, content, deal desk, SOPs, pipeline/forecast management). Experience in process mapping, workflow optimization, or formal project/process management certification (e.g., PMP, Lean Six Sigma) is a plus. Strong commercial acumen and experience supporting customer-facing teams in complex B2B/scientific sales environments. Exceptional communication and stakeholder management skills; able to influence and drive alignment across functions. Bachelor's degree in Business, Marketing, Life Sciences, or related field required Strong preference for experience in life sciences, biotechnology, or scientific instrumentation. MBA or advanced scientific/business degree preferred. Direct field sales and/or field sales management experience