Head of Commercial (New Business)

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

As the Head of Commercial, you will drive high impact growth and development of our new business unit, with direct P&L ownership. You will be responsible for leading and empowering high performing sales and marketing teams to scale our new business unit in Hong Kong. Your leadership will shape our success, foster strategic partnerships, and contribute to ShopBack’s vibrant culture. 

• Drive the overall growth, business strategy, business development and partnerships with key stakeholders and business partners.
• Full ownership of the sales, marketing and operations teams performance, execution and processes and qualities, to drive strong results.
• Work closely with regional stakeholders and local heads of the online business to drive omnichannel growth
• Lead, empower, and mentor your team to bring about growth and development for the business unit.
• Be accountable for the business unit’s overall performance and P&L.
• Build and lead strategic plans and initiatives to ensure that ShopBack is well attuned to industry trends, opportunities, and competition landscape.
• Contribute to the overall success and culture of ShopBack.

• Solid working experience in sales leadership, performance management, and exceeding team targets.
• Exceptional track record in online-to-offline sales; experience in the food/retail tech space is a plus.
• Proven direct experience in building, leading and inspiring lean and high-performing sales teams, with a fast-moving, continuous development mindset
• Have experience developing and executing creative, innovative integrated marketing campaigns that drive positive results in the local market. 
• Outstanding networking skills and the ability to make partnerships happen, strong network of merchant partners in the food and retail space is highly valued.
• Ownership mindset, possess grit, tenacity, and hunger to win. A resilient problem solver who is not discouraged by failure.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.