Head of Customer Care (German Speaker)

Systmes de faisceaux de cbles modernes et intrieurs de vhicules exclusifs: DRAEXLMAIER est synonyme d'innovations automobiles - des produits qui amliorent votre exprience de conduite. Chaque jour, environ 70 000 collaborateurs

travers le monde cooprent pour mettre leurs connaissances, leurs comptences et leur passion des vhicules au service de cet objectif. Les personnes qui aiment prendre des responsabilits utilisent leur crativit et apportent leurs ides pour la russite commune. Des individus comme vous!
** Head of Customer Care (German Speaker)**
Job ID:

66197

Location:

Jemmal, TN, 5020
Work Type:

Temps plein

Contract Type:

Contrat

dure indtermine
Systmes de faisceaux de cbles modernes et intrieurs de vhicules exclusifs: DRAEXLMAIER est synonyme d'innovations automobiles - des produits qui amliorent votre exprience de conduite. Chaque jour, environ 75 000 collaborateurs

travers le monde cooprent pour mettre leurs connaissances, leurs comptences et leur passion des vhicules au service de cet objectif. Les personnes qui aiment prendre des responsabilits utilisent leur crativit et apportent leurs ides pour la russite commune. Des individus comme vous!
**Head of Customer Care (German Speaker)**
**Job ID**:

66197
**Emplacement****:** Jemmal
**Type de travail:**

Temps plein
**Type de contrat****:**

Contrat

dure indtermine
****Missions:****
* Support the strategic planning of the department/unit (Abteilung/Fachbereich) by breaking down or developing the strategic planning for the group, within a short or medium-range time frame.
* Plan and administer the budget in his/her area of responsibility, in cooperation with the supervisor, and make sure there is compliance with it.
* Cooperate in personnel planning within his/her area of responsibility in cooperation with the supervisor; employ qualified personnel.
* Provide technical and disciplinary leadership to associates that report to him/her; make personnel decisions in cooperation with the HR department and the supervisor
* Break down and prioritize group goals for associates .
* Implement guidelines, processes and systems in his/her area of responsibility.
* Support assurance of all functions in his/her area of responsibility; if applicable implement measures in the event of deviations.
* Manage projects within plant.
* Cooperate in identifying and developing suggestions for improvement (e.g. with regard to processes; equipment; IT-systems, etc.); implement the actions determined.
* Support other units in managing large-scale company tasks.
* Assure delivery fulfillment and quality by the efficient use of machinery, material and equipment; according to the criteria of production planning/control and characteristics.
* Assure quality testing on parts based on test plans, technical drawings, and work instructions (e.g. with regard to function, completeness, etc.), compare target/actual deviations as necessary.
* Set priorities within stated times and goals.
* Conduct shift and operations planning.
* Assure rearrange work processes and work equipment in case of interruptions and bottlenecks.
* Monitor cost development/assure compliance with predetermined budgets/overheads/BDE time determinations and characteristics; implement corrective actions as needed, in cooperation with supervisor.
* Assure compliance with process and procedural directives.
* Implement safety, health and environmental protection regulations as part of legislation.
****Profil:****
**Specialized knowledge / education:**
* Professional/graduate education (experienced professional) usually acquired through a bachelors degree or professional certification.
**Work experience:**
* Several (three to five) years of experience in a specialized field (highly proficient in a technical, scientific or specialized field built on a thorough understanding of theoretical concepts and principles and their context)
If you are interested in the job offer, ready to take on the challenges and develop your career, please apply. We look forward to receiving your application!
Personne de contact:

Donia ElKamel
Numro de tlphone:

+216 31 260914
Legal Entity: DET Draexlmaier Electro Technique Jemmal, Org.Code: OE-TN-JEM5

#J-18808-Ljbffr