Head of Customer Success

Head of Customer Success

About the Company
Prominent organization specializing in language analytics & recruitment services
Industry
Human Resources
Type
Privately Held, VC-backed
Founded
2015
Employees
11-50
Funding
$11-$25 million
Categories
Enterprise Software
Human Resources
Natural Language Processing
Recruiting
SaaS
Software
Consulting
Agency
Technology
Information Technology & Services

Specialties
Recruiting
PeopleTech
Job Descriptions
Job Posts
Diversity
Applicant Tracking System
Salaries
Editor
Recruiting Analytics
Recruiting Operations
Talent Analytics
and Talent Acquisition Enablement

About the Role
The Head of Customer Success will be responsible for implementing a comprehensive customer success vision, creating a value-driven customer success model, and building comprehensive account plans.
Hiring Manager Title
Chief Executive Officer (CEO)
Travel Percent
Less than 10%
Functions
Operations

Known Requirements
At least 6 years' of experience in enterprise SaaS-focused customer success roles required
Experience leading a customer success business required
In-depth understanding of enterprise books required
Expertise in recruiting and HR Tech functions required

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