The Head of Hospitality is
responsible for leading all Front-of-House operations and cultivating a culture
of exceptional hospitality, operational excellence, and servant leadership.
This position is accountable for guest experience, labor planning, scheduling,
staffing, team development, training, and the consistent execution of
Chick-fil-A standards.
The Head of Hospitality develops
leaders, coaches team members, and implements systems that promote efficiency,
accountability, and remarkable guest experiences while supporting the mission,
values, and vision of UpLift F&B Group.
Reports To
Owner-Operator Marc Thompson Jr.
Direct Reports
Front-of-House Leaders, Trainers,
and Team Members as assigned.