Job Description - Head of Hospitality

The Head of Hospitality is

responsible for leading all Front-of-House operations and cultivating a culture

of exceptional hospitality, operational excellence, and servant leadership.

This position is accountable for guest experience, labor planning, scheduling,

staffing, team development, training, and the consistent execution of

Chick-fil-A standards.

The Head of Hospitality develops

leaders, coaches team members, and implements systems that promote efficiency,

accountability, and remarkable guest experiences while supporting the mission,

values, and vision of UpLift F&B Group.

Reports To

Owner-Operator Marc Thompson Jr.

Direct Reports

Front-of-House Leaders, Trainers,

and Team Members as assigned.

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