Head of HR Shared Services

This is a leadership role within Keller Executive Search, focused on managing and optimizing the HR Shared Services function. The Head of HR Shared Services will be responsible for overseeing the design, implementation, and continuous improvement of HR service delivery models that support Keller Executive Search's workforce efficiently and effectively.

Key Responsibilities:

• Lead the HR Shared Services team to ensure timely, accurate, and high-quality support to employees and managers across the organization.
• Develop and implement service delivery strategies that align with Keller Executive Search's business objectives and promote a positive employee experience.
• Manage HR shared service processes including payroll, benefits administration, HR information systems, employee data management, and inquiries resolution.
• Drive process improvements and automation initiatives to increase efficiency and reduce operational costs.
• Collaborate with HR Business Partners and other HR functions to ensure seamless end-to-end HR service delivery.
• Monitor performance metrics and service levels, prepare reports, and recommend corrective actions as needed.
• Manage vendor relationships and ensure compliance with company policies and applicable regulations.

- Minimum of 7 years' experience in HR Shared Services or HR operations, with at least 3 years in a leadership or managerial role.
- Proven ability to lead and motivate teams in a fast-paced environment.
- Strong knowledge of HR processes such as payroll, benefits, HRIS, and employee data management.
- Experience with process improvement methodologies and HR automation tools.
- Excellent communication, interpersonal, and stakeholder management skills.
- Bachelor's degree in Human Resources, Business Administration, or related field preferred.
- Experience in professional services or recruitment industry is a plus.
- Familiarity with labor laws and compliance requirements.
- Strong analytical and problem-solving abilities.

- Salary range: $156000 - $228000
- Opportunities for professional growth.
- Company culture: Flat management structure with direct access to decision-makers. Open communication environment.

Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.

Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.

Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.

Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.

Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.

Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.