Head of Operations – Orthopedic Medical Practice
Location: New Jersey (multiple office locations)
Salary: $150,000 – $300,000 (commensurate with experience)
Job Type: Full-Time, On-Site Preferred
About Us:
Hess Spine and Orthopedics is a leading orthopedic and spine surgery practice committed to providing high-quality care to patients with spine and extremity injuries. We focus on treating individuals involved in accidents, work-related injuries, and those with health insurance. We are seeking a highly experienced Head of Operations to join our leadership team and help drive the next phase of our growth.
Position Summary:
The Head of Operations will be responsible for overseeing the day-to-day operational functions of the practice across multiple locations. This key leadership role requires a hands-on executive with deep experience in medical practice management, including a strong background in auto accident, workers' compensation, and commercial insurance workflows.
Key Responsibilities:
- Lead, manage, and optimize all clinical and administrative operations.
- Drive performance and efficiency across scheduling, billing, patient flow, and front/back office processes.
- Oversee compliance with healthcare regulations, coding standards, and payer requirements.
- Streamline operations and protocols for motor vehicle accident (MVA), workers’ compensation, and out-of-network commercial insurance cases.
- Work directly with physicians, department heads, and staff to support quality patient care and operational excellence.
- Manage hiring, training, and performance of staff across departments.
- Monitor KPIs and implement continuous improvement strategies based on data analysis.
- Lead expansion efforts and integration of new sites and service lines.
Required Qualifications:
5+ years of operations leadership experience in a medical practice setting (orthopedic, spine, or pain management preferred).
- 5+ years of experience handling MVA, Workers’ Comp, and commercial insurance processes.
- Strong leadership and organizational skills, with the ability to drive accountability.
- Proficiency in medical billing, EHR systems, and healthcare compliance.
- Bachelor's degree required; Master's in Business, Healthcare Administration, or related field preferred.
Compensation & Benefits:
- Salary: $150,000 – $300,000 depending on experience
- Health insurance
- Paid time off (PTO)
- Bonus structure based on performance
- Professional growth opportunities
HESS SPINE & ORTHOPEDICS
Our top-rated, board-accredited health practitioners in New Jersey & New York deliver extensive treatments for spine and extremity injuries and conditions. Our doctors are not just devoted to providing outstanding patient care, but they are also keen on propelling their medical specialty forward and mentoring future orthopedic surgeons. We’re proud to offer exceptional customer service, medical expertise, and dedication to health and wellness for all our patients.
Salary :
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