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Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.
As a leader in the home services software-as-a-service ("SaaS") space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
Job Title: Head of Operations, Rynoh
Location: United States
Workplace Type: Remote
Job Summary
The future is bright for the Porch Group, and we'd love for you to be a part of it as the Head of Operations for the Rynoh business. As part of the Rynoh business, the Head of Operations is responsible for leading the charge to help revolutionize how we provide services to our clients. Our software is used to protect nearly 40% of real estate transactions in the United States, an unprecedented achievement! Our ambitious plans require us to continue our journey of being the best service provider in the industry. We are seeking a highly motivated, highly organized professional to join our team. The ideal candidate will have a mix of interpersonal, technical, and managerial skills to help us implement complex solutions for our clients.
The ideal candidate will have a strong background in leading and growing customer support and operating teams. Implementing SaaS technology with specific experience or knowledge of real estate escrow closing and disbursement processes is a must. You will leverage your knowledge of real estate closing processes to manage client onboarding and growth initiatives. You will work through your team to ensure full client satisfaction in all areas of technical support and escrow account reconciliation. You are flexible, skilled at multi-tasking and able to make quick decisions. You have high standards for the team, and you can interact with clients, on video, demonstrating your knowledge, attention to detail, and a high degree of professionalism. Simply put, you deliver results for the clients.
What You Will Do As Head of Operations at Rynoh
What You Will Bring As Head of Operations at Rynoh
The application window for this position is anticipated to close in 2 weeks (10 business days) from 5/3/2024. Please know this may change based on business and interviewing needs.
At this time, Porch Group does do not operate in or consider applicants from the following states for remote positions: Alaska, Arkansas. Delaware. Hawaii, Iowa, Maine, Mississippi, New Hampshire, and West Virginia.
What You Will Get As A Porch Group Team Member
Pay Range*: $106,500 - $149,100
*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.
Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals.
Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
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What's next?
Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
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