Head of Sales

Company : Palmpay Limited

Job Description - Head of Sales

About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, Pakistan, and Bangladesh, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview
We are seeking a highly experienced Head of Sales to lead PalmPay’s sales, business development, and product operations in Bangladesh. The ideal candidate will bring proven expertise in NBFC and digital banking product operations, with a strong ability to scale B2C and B2B sales channels. Preference will be given to candidates with experience in NBFC, fintech, or the mobile phone industry.

Key Responsibilities
Sales Strategy & Execution

Define and implement a comprehensive sales strategy aligned with PalmPay’s growth goals in Bangladesh.
Build, lead, and scale a high-performing sales team covering both B2C and B2B channels.

Business Development & Market Expansion

Drive agent acquisition and merchant partnerships to accelerate adoption of PalmPay products.
Identify and capitalize on new market opportunities to strengthen customer acquisition and retention.

Campaigns & Performance Management

Launch targeted sales and lifecycle campaigns to engage customers across key journey stages.
Track performance using data-driven dashboards, forecasting tools, and ROI tracking mechanisms.

Cross-Functional Collaboration

Work closely with Product, Marketing, Finance, and Operations to ensure seamless execution and operational excellence.
Translate user and market insights into actionable product or channel improvements.

Stakeholder Engagement & Reporting

Report on key performance metrics, strategic achievements, and challenges to leadership.
Represent PalmPay in strategic negotiations and partnerships with NBFCs, mobile phone operators, and financial institutions.

Required Qualifications & Experience

Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
10+ years of progressive experience in sales, business development, or product operations within Fintech, NBFC, Mobile Phone Industry, or Digital Banking.
Demonstrated success in launching and scaling NBFC or digital banking products.
Proven ability to lead high-impact sales teams and exceed revenue targets.
Deep understanding of Bangladesh’s digital payments and financial ecosystem.
Strong leadership, communication, and stakeholder management skills.
Fluency in Bangla and English.

Compensation & Benefits

Competitive salary.
Annual salary reviews.
Festival bonuses and mobile/internet allowance.
Opportunity to lead the sales function of a fast-growing multinational fintech in Bangladesh.

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Head of Sales

Job Description - Head of Sales

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