Head of Sales, Omaha & Des Moines

The Central Region Sales team is a key contributor to our customer growth and market expansion.  This region includes Kansas City, Des Moines, Omaha, Chicago and Denver.  We collaborate closely with various sectors in the residential and commercial space, including: multifamily, small and medium business, residential direct sales, and retail.  Through these channels, we drive penetration and growth across diverse markets.

As the Head of Sales, you will launch and run the sales activities for customers in single family homes, multi-unit dwellings, retail, and small to medium business in the Omaha and Des Moines metro areas. In your role, you will be responsible for all aspects of sales, including hiring and developing the local sales teams, ensuring that the local budget is driving effective growth and penetration, reviewing contracts, partnering to grow GFiber awareness, and presenting innovative strategies and data to leadership. You will report to the regional General Manager, who you will work with to ensure the team is running efficiently as you focus on customer acquisition/growth, penetration, and retention. While based in either Omaha or Des moines metro area, you will also travel to the two metro areas to lead not only the local sales teams (e.g., commercial, retail, inventory acquisition), but regularly collaborate with internal/external cross-functional partners, providing data-driven analysis, recommendations, and actionable strategy that drive business results.

• Drive customer growth by working with the Market team to develop and execute effective sales strategies.


• Lead, develop, and manage sales teams (e.g., door-to-door, inventory acquisition, vendor partners) responsible for customer acquisition, growth, retention, and penetration for residential and commercial properties.


• Regularly present data-driven strategies and recommendations around sales growth, retention, and penetration to the leadership team then actioning them.


• Build out sales plans that effectively use data to measure sales efforts and outcomes.


• Review and manage all contract agreements, ensuring a high-level of communication and transparency, both in the field and in the office.


• Collaborate with your technical operations partners to build and sustain a healthy network. 


• Grow and maintain relationships with key partners, ensuring high levels of customer satisfaction and loyalty, in multiple metro areas.

• Bachelor's degree or equivalent practical experience.


• 8 years of direct leadership experience in sales or operations roles with core responsibilities of managing teams, growing the business and customer base, managing customer expectations and relationships.


• Experience presenting data and strategy-based recommendations on channel metrics and performance to executive leadership.


• Experience working and communicating, both written and verbally, with internal and external cross-functional teams (e.g., marketing, field maintenance) and stakeholders to execute strategies that deliver business growth and results.


• Ability to travel up to 20% of the time.

• Master Business Administration degree or equivalent practical work experience. 


• Business-to-business (B2B) sales and/or marketing experience, ideally focused on acquiring residential and commercial businesses.


• Prior experience in roles that used project management, business judgment, experiment design, analytical and quantitative skills at an internet service provider (ISP) or telecommunications company.


• Experience operating in roles that require both leader and practitioner capacities (e.g., closing deals and helping to identify growth/training opportunities for your direct reports).