Head of US Speaker Bureau Operations 1

Make your mark for patients

We are looking for a Head of US Speaker Bureau (Peer to Peer) Operations to join our Omnichannel & Stakeholder Engagement team based out of either Atlanta, GA or Raleigh, NC (hybrid 2 days/week onsite)

About the role

The Head of US Speaker Bureau (Peer to Peer) Operations provides senior leadership for the transformation, governance, and ongoing operation of UCB’s Speaker Bureau program. The position ensures scalable, compliant, and efficient execution of peer‑to‑peer programs while sustaining strong controls, clear accountability, and continuous evolution in alignment with regulatory expectations and business needs.

Who you’ll work with

This role will partner closely with various cross functional stakeholders including Compliance, Legal, Medical, and Commercial teams. It will also directly manager an internal Peer to Peer Operations Lead and oversee an outsourced Speaker Bureau supplier.

What you’ll do

• Provide strategic leadership for Speaker Bureau transformation, including governance, RACI, process optimization, and change management.


• Oversee and performance manage the outsourced Speaker Bureau supplier, ensuring quality execution, compliance, and continuous improvement.


• Directly manage the Peer to Peer Operations Lead (who manages a contractor), ensuring effective day to day operational execution and delivery.


• Own both high level vision and hands on management of Bureau Plans, exception handling, compliance controls, and audit/CAPA response activities.


• Influence senior cross functional stakeholders (including Commercial business unit leadership) without direct authority to drive alignment and adoption of standardized ways of working.


• Hold stakeholders accountable to established processes and governance while evolving the operating model as business needs, regulatory expectations, and engagement strategies change.


• Partner closely with Compliance, Legal, Medical, and Commercial teams to ensure speaker activities are executed in a compliant, transparent, and auditable manner.


• Identify future state opportunities for operational improvement, including digital enablement, automation, and AI supported capabilities, and lead adoption where appropriate.

Interested? For this role we’re looking for the following education, experience and skills

Required:

• Bachelors Degree


• 10+ years of pharmaceutical or related healthcare industry experience


• 3+ years of direct experience within Peer to Peer / Speaker Bureau operations or comparable regulated engagement models

Preferred:

• Demonstrated senior leadership experience in complex, matrixed organizations


• Deep understanding of regulated environments and compliance‑driven operations


• Strong ability to influence without authority across cross‑functional senior stakeholders


• Proven experience leading operational transformation and sustaining change


• Strong operational discipline with a willingness to be hands‑on


• Strategic mindset with the ability to anticipate future needs and evolve operating models


• Excellent communication, stakeholder management, and decision‑making skills


• Experience managing vendors and outsourced suppliers

This positions reasonably anticipated base salary range is $184,000 - $241,500. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range. 

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 

About us 
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. 

Why work with us? 
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

 
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.