Head of Workplace and Infrastructure, North America

Engage directly and regularly with business unit executives to represent the function and align strategies on key priorities and plans for each site. Secure decisions for GWI related strategies and initiatives. Work with the GWI leadership team, of which you will be a member, to develop and implement a multi-year plan for the lab and office real estate portfolio, including strategy, business, financial and operational planning in alignment with the GWI goals and business strategy. Take the leading role in the entire life cycle of real estate and site services, spanning site selection, transactions, workplace and infrastructure design, construction project management, and facilities management operations for your portfolio. Manage Capital plans, annual Opex plans and forecasts, including development and implementation of cost efficiency efforts in partnership with finance and vendors. Apply an established framework of KPI's and other performance management techniques to drive high levels of performance of our vendors. Track their performance and provide feedback using formal review procedures. Ensure that performance issues are quickly addressed and there is an established plan for continued improvement. Accountable for all site operations including technical facility and equipment maintenance and operations; and workplace services including food and beverage, janitorial, reception, office supplies, etc. Create a positive employee experience through our physical infrastructure and the facility-related services we provide. Select, develop, and evaluate personnel to ensure the efficient operation of the function. Effectively utilize GWI guidelines, practices and leverage third parties as needed for successful delivery of office and lab planning, facility operations management, programs and projects consistent with agreed-upon service levels and budgets. Coordinate with global subject matter experts within the GWI organization and business groups to ensure participation and compliance with GWI standards and best practices. Lead regional strategy, financial, operational planning and business reviews. Ensure effective site/geographic area partnerships with key partner functions including IT, Procurement, Security, Finance, Legal and HR. Process oriented while also strongly developing and relying on interpersonal relationships across the company The ideal candidate will have the following: 10+ years of experience in the real estate, construction and operations-related field. 5+ years experience leading multi-location organizations for a technology company. Bachelor's degree or higher in Engineering, Finance or Business Management. Experience with all aspects of the facility life cycle - plan, transact, design, build and operate. Demonstrated track record for driving continuous improvements with a view to improving facility performance and cost efficacy. Demonstrated experience in leading and collaborating with virtual teams in a multi-national organization. Demonstrated collaboration skills across own organization and partner organizations (IT, Procurement, Security, Finance, Legal etc.) to drive and deliver exceptional service. Ability to influence cross-functional teams. Understands the commercial dynamics of wide spectrum of facilities-related service and equipment providers Ability to connect equally well upwards, downwards and sideways in the organization