Logo-of-Hawk-Nissan-Of-St-Charles-hiring-for-jobs-in-US-on-GrabJobs

Head Service Porter

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Number of Applicants

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Job Description - Head Service Porter



Hawk Nissan of St. Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois.


Generous compensation / benefits package is available!




Key Responsibilities of a Head Porter:










  • Vehicle Management:


    Directing the movement of vehicles between the showroom, lot, service area, and storage facilities. This includes coordinating test drives, deliveries, and vehicle transfers. 



     













  • Team Leadership:


    Supervising and delegating tasks to other porters, ensuring efficient workflow and adherence to dealership standards. 



     













  • Inventory Control:


    Maintaining accurate records of vehicle locations, condition, and any necessary documentation, such as stickers and keys. 



     













  • Vehicle Maintenance:


    Overseeing the cleaning and detailing of both the interior and exterior of vehicles, as well as performing basic maintenance like checking fluid levels and tire pressure. 



     













  • Customer Service:


    Assisting customers with vehicle inquiries, providing shuttle services, and ensuring vehicles are prepared for customer delivery. 



     













  • Lot Maintenance:


    Ensuring the overall cleanliness and organization of the dealership lot, including parking areas, service bays, and display areas. 



     













  • Safety and Security:


    Ensuring all vehicles are handled safely, preventing damage and maintaining lot security. 



     













  • Communication:


    Effectively communicating with other dealership staff, including sales, service, and management, to coordinate tasks and address any issues. 



     














In essence, the Head Porter acts as a central point of contact for all vehicle-related activities on the lot, ensuring smooth operations and a positive customer experience. 



 




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