Head Service Porter

Company : Hawk Nissan Of St Charles

Job Description - Head Service Porter

Hawk Nissan of St. Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois.

Generous compensation / benefits package is available!

Key Responsibilities of a Head Porter:

Vehicle Management:

Directing the movement of vehicles between the showroom, lot, service area, and storage facilities. This includes coordinating test drives, deliveries, and vehicle transfers.

Team Leadership:

Supervising and delegating tasks to other porters, ensuring efficient workflow and adherence to dealership standards.

Inventory Control:

Maintaining accurate records of vehicle locations, condition, and any necessary documentation, such as stickers and keys.

Vehicle Maintenance:

Overseeing the cleaning and detailing of both the interior and exterior of vehicles, as well as performing basic maintenance like checking fluid levels and tire pressure.

Customer Service:

Assisting customers with vehicle inquiries, providing shuttle services, and ensuring vehicles are prepared for customer delivery.

Lot Maintenance:

Ensuring the overall cleanliness and organization of the dealership lot, including parking areas, service bays, and display areas.

Safety and Security:

Ensuring all vehicles are handled safely, preventing damage and maintaining lot security.

Communication:

Effectively communicating with other dealership staff, including sales, service, and management, to coordinate tasks and address any issues.

In essence, the Head Porter acts as a central point of contact for all vehicle-related activities on the lot, ensuring smooth operations and a positive customer experience.

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Head Service Porter

Job Description - Head Service Porter

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