Health Care Workforce Development Operations Coordinator

FLSA Status	Non-Exempt	Salary Range	$25.00 – $30.00
Reports To	Senior Operations Manager	Direct Reports	None
Location	In-person at LA Office	Travel	Occasional
Work Type	Regular	Schedule	Full Time

· Support day-to-day operations of the Health Scholars Program across multiple client sites, ensuring consistency and efficiency in program delivery

· Provide administrative and coordination support for recurring operational activities (e.g., events, webinars, surveys, meetings, and trainings)

· Assist in the preparation and distribution of monthly, quarterly, and annual reports for internal and external stakeholders

· Maintain, update, and organize documentation related to operational workflows, processes, and standard operating procedures

· Collaborate with cross-functional teams to support alignment of program priorities and organizational initiatives

· Contribute to process improvement efforts and new initiatives by identifying operational inefficiencies and supporting implementation of solutions

· Support with vendor relationships, including tracking performance, managing communications, and ensuring timely completion of deliverables

· Support the planning and execution of special projects, including task coordination, timeline tracking, and follow-up on key deliverables

· Perform additional duties as assigned

· Bachelor’s degree preferred

· Past participation in the Health Scholar Program Leadership Team preferred

· 0–2 years of experience in operations, administration, or project coordination

· Excellent interpersonal, oral and written communication skills

· Strong organizational and time management skills

· Excellent written and verbal communication skills

· Detail-oriented with a proactive, problem-solving mindset

· Basic data analysis and reporting skills (Excel proficiency preferred)

· Proficiency with Microsoft Office programs (Outlook, Word, Excel and PowerPoint)

As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/.

COPE Health Solutions is a national mission-driven consulting firm that partners with health systems and payor clients. We provide our clients with the tools, services and advice they need to thrive in the current complex and uncertain pluralistic payment environment and achieve visionary, organizationally relevant results. Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care.

In partnership with the University of California Los Angeles (UCLA), the COPE Health Scholar Services provide pre-health students and careerists looking to make a transition to health care with hands-on, experiential education opportunities. Scholars are carefully selected, well-trained and placed in clinical and administrative areas within hospitals and ambulatory care centers, where they are integrated into and assist the health care clinical or administrative team. The COPE Health Scholars Programs is a unique opportunity for students and those considering a career transition to bridge the gap between academic training and real life, as well as to gain specific training for non-licensed job roles such as Care Navigator.