Health Coach

The Health Coach will provide individualized self-management training to individuals and groups according to the ADCES Diabetes Education Accreditation Program requirements which are based on the National Standard of Diabetes Self-Management and Support Guidelines. 

Health coach participates in facilitating individual and group education, reinforces self-management skills, supports behavior changes, provides psychosocial support, and ongoing self-management support to program participants. 

Responsibilities:

• Establishes a schedule for coaching contacts, which considers the complexity of health and functional status and includes the social support system.

• Collects assessment data in a collaborative and ongoing manner and document activities in electronic medical record system. 

• Utilizes motivational interviewing techniques and collaboratively develops behavior goals with participant that are in alignment with the treatment plan; assesses progress toward goal achievement and modifies the education intervention accordingly or seeks assistance with barrier resolution/other identified issues from appropriate team member.

• Provides non-clinical educational interventions that utilize primarily interactive, collaborative, skill-based training methods and maximizes the use of interactive training methods. 

• Utilizes a team approach to provide services and collaborates and communicates with team members when needed. 

• Identifies when a program participant's needs are outside the scope of the paraprofessional’s scope of practice and refer to the appropriate professional experts.

• Contributes to the development of training materials. 

• Contributes to, and participates in, a continuous quality improvement process to measure DSMES program and to identify and address opportunities for improvement. 

• Consistently meets department productivity goals as defined by business needs and team metrics.

• Maintains 15 hours of continuing education annually specific to diabetes, diabetes related topics and behavior change and self-management education strategies. 

Knowledge, Skills and Abilities: 

• Basic knowledge about diabetes and related chronic conditions. 

• Able to lead and effectively manage groups. 

• Ability to develop a collaborative, therapeutic alliance with individuals. 

• Basic computer skills (use of Internet and e-mail). 

• Bilingual in English and Chinese (Cantonese, Mandarin, or Fuzhou).

Experience/Education: 

• Bachelor’s degree in a health-related field preferred.

• Experience working with community-based groups and providing outreach to older adults and persons with disabilities preferred. 

• Minimum of 6 months experience (preferably more) providing diabetes education and/or 15 contact hours within past year in diabetes.

• Health Coach Certification preferred.

• Medical Assistant Certification preferred.

Benefits:

• Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
• 401k retirement plan with a 6% corporate match 
• Paid Time Off
• 13 Paid Holidays

Salary Range:  $42,700-$60,000