Health Facility Administrator

WHO YOU ARE

You are a servant leader who combines operational expertise with compassion and integrity. You understand that exceptional resident experiences begin with engaged employees and strong leadership. You build trust, develop high-performing teams, and foster a culture where residents, families, and employees feel valued and supported.

You are strategic, organized, and solutions-focused. You balance regulatory compliance, quality outcomes, financial stewardship, and team development while keeping the well-being of residents at the center of every decision. You communicate effectively, navigate challenges with confidence, and inspire others through your commitment to excellence. 

WHAT YOU’LL DO

As a Health Facility Administrator, your responsibilities will include:

Lead Campus Operations

• Provide overall leadership and oversight of daily campus operations.


• Maintain an appropriate on-site presence to support residents, employees, families, and operational needs.


• Ensure the campus operates efficiently, effectively, and in alignment with organizational goals and expectations.


• Delegate responsibilities appropriately while maintaining accountability for campus performance and outcomes.

Drive Quality Care and Resident Experience

• Ensure residents receive safe, high-quality services that support their health, dignity, independence, and quality of life.


• Promote and protect resident rights, including privacy, self-determination, individuality, and freedom from discrimination or retaliation.


• Ensure residents admitted to the facility can be appropriately and safely served based on the campus's capabilities and resources.


• Support a resident-centered culture focused on service excellence and continuous improvement.

Ensure Regulatory Compliance and Risk Management

• Maintain compliance with all federal, state, and local regulations, including Indiana Department of Health requirements.


• Develop, implement, and monitor policies and procedures that support regulatory compliance and operational excellence.


• Ensure compliance with health, safety, infection prevention, emergency preparedness, and risk management standards.


• Report unusual occurrences and regulatory matters as required by law and organizational policy.


• Maintain an active Health Facility Administrator license and ensure required documentation is current and properly displayed.

Lead and Develop Teams

• Recruit, hire, coach, develop, and retain talented leaders and team members.


• Provide oversight of performance management, employee relations, corrective action, and succession planning.


• Foster a culture of accountability, engagement, collaboration, and professional growth.


• Ensure staffing levels are appropriate to meet resident needs and support safe, effective operations.


• Communicate organizational priorities, policies, and initiatives in a clear and consistent manner.

Support Financial and Operational Performance

• Manage campus operations within approved budget parameters.


• Monitor operational and financial performance indicators and implement improvement strategies as needed.


• Analyze data, trends, and performance metrics to support informed decision-making.


• Prepare reports, recommendations, and operational updates for the Vice President of Operations and organizational leadership.

Partner in Organizational Leadership

• Serve as an active member of the Campus Leadership Team and collaborate with organizational leaders to advance strategic priorities.


• Participate in strategic planning, policy development, and mission-focused initiatives.


• Support census growth through positive community relationships, referral partnerships, and marketing efforts.


• Represent Lutheran Life Villages within the community, professional organizations, and industry associations.


• Participate in Quality Assurance and Performance Improvement (QAPI), Safety, Interdisciplinary Team (IDT), and other committees as appropriate.

WHAT YOU NEED

Education & Licensure

• Current Indiana Health Facility Administrator (HFA) license required.


• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Social Work, or a related field preferred.

Experience

• 3 to 5 years of experience as a licensed nursing home administrator preferred.


• Experience leading operations within a skilled nursing or long-term care environment preferred.


• Experience in Medicare and Medicaid-certified facilities preferred.


• Experience supporting census development, referral relationships, and community outreach efforts preferred.


• Demonstrated success building positive relationships with residents, families, employees, healthcare partners, and community stakeholders.

Knowledge, Skills & Abilities

• Strong understanding of long-term care regulations, resident rights, quality standards, and healthcare operations.


• Knowledge of leadership, management, budgeting, and human resources practices.


• Excellent written, verbal, and interpersonal communication skills.


• Strong analytical and problem-solving abilities with the capacity to interpret operational and financial data.


• Ability to lead teams, manage change, and drive organizational results.


• Strong conflict resolution and decision-making skills.


• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.


• Ability to prioritize multiple responsibilities and adapt to changing circumstances.


• Demonstrated commitment to servant leadership, teamwork, and continuous improvement.