Health Information and Communication Specialist Lead

Description

This position is a full-time, permanent onsite non-clinical position within Tennessee Orthopaedic Alliance in Columbia, TN. 

Responsibilities

• Manage medical records requests, attorney correspondence, scheduling meetings and depositions for attorneys and providers
• Manage fax correspondences
• Scan documents into computer systems as needed
• Correct scanning and filing errors, search for missing documents
• Send medical records to corresponding facilities and providers as needed
• Act as liaison for medical records vendor and shredding company
• Oversee incoming call queue and help answer telephones when needed
• Monitor task Inbox for Communication Department
• Responsible for training new employees in the communication department
• Provide coaching, training, and assisting with problem solving for Communication Specialists
• Managing incoming mail – Opening, Sorting, Delivery to correct departments
• Back up for Director of Operations for daily deposit

Requirements

•   Excellent computer skills, in addition to Word and Excel
• Leads must also be able to adapt to changes in order to effectively work within new work structures, processes, requirements, and/or cultures
• Must be able to identify and resolve problems in a timely fashion
• Must be detail-oriented in order to perform work accurately and thoroughly
• Knowledge of HIPAA rules and regulations pertaining to the dissemination of protected health information

Preferred

• Experience using NextGen

Benefits

• Competitive pay
• Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing
• Paid Time Off (which increases with years of service)
• Paid Holidays

TOA Columbia is an equal opportunity employer. TOA Columbia conducts background checks and drug screens on applicants who accept employment offers. TOA Columbia adheres to HIPAA and OSHA safety guidelines.