Health Information Management Clerk

Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone’s life. We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care. Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel. If you’re passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you’ll fit right in! Diverse and bilingual candidates are encouraged to apply.

We offer:

-Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible!

-Flexible schedule that promotes a healthy work life balance!

-Competitive wages!

-Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date!

-Retirement Plan 403(b) with a competitive company match

-Organizational support of continuing education and professional development!

-Company paid life Insurance!

-Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays!

Position Summary:

Responsible for the daily operation of the Health Information Management Department, which includes data entry, retrieval and scanning of health information into the electronic health records, tracking missing data.

Job Responsibilities:

• Monitors (D)ocument, (L)ab, (R)eferral, & (T)elephone jellybeans assigned the HIM Department
• Handles incoming telephone calls
• Processes release of information pursuant to signed record release
• Processes incoming documents (ie. post office mail, fax server)
• Scans or attaches each document to patient’s clinical record.
• Attaches to Lab/Xray order as needed.
• Distributes forms to be completed by provider to appropriate destination.
• Sets up alerts for legal documents.
• Scans “Old Records” into Chart Capture
• Scans outgoing forms completed by the providers into the EMR.
• Scans dental films into Open Dental
• Scans documents generated by office.
• Scans RHIO consents in eCW and RHIO.
• Checks each patient for documents/labs/xrays needed for next day appointment
• Follows up on the status of open referrals.
• Monitors “To Be Reviewed”/ “outstanding” labs
• Monitors the fax server to ensure that faxes are being received.
• Checks RHIO or lab company when e-results have not been received.
• Follows the state and federal laws and established OOH policies and procedures in regard to confidentiality issues in the release of health information and/or clinical records.
• Strict adherence to confidentiality of all information related to OOH patients, staff and organizational information.
• Disposes health information in designated confidential bins.
• Responsible for inactivating and reactivating records accordingly.
• Maintains good attendance and punctuality
• Any other reasonable requests from management.

Skills/Qualifications:

· Proficient with computers

· Prior experience with electronic health records

Education/Experience:

• High school diploma or equivalent

Comprehensive Benefits:

Health / Dental /Vision Insurance

Retirement Plan

Tuition Reimbursement

Public Service Loan Forgiveness

Generous Time Off