Health Information Representative

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story – consider joining us at Neighborhood!

As a Health Information Representative, you’ll have an important role in the patient experience at Neighborhood.

About the Role:

As a Health Information Representative, you’ll apply your customer service skills and attention to detail to carry out medical records policies and procedures. Responsibilities include:

• Carries out  health information customer service


• Maintains the integrity of all patient records


• Performs all health information tasks


• Other duties as assigned.

You will be primarily based at our Mattina location, 300 Niagara Street in Buffalo.

What it’s Like to Work at Neighborhood:

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.

Education, Training & Experience

• High school diploma or equivalent required. 


• No experience required

Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.

What We Offer:

Compensation: Starting rate $18.50 per hour.

Benefits: You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.